Ashley Garica
Hollywood,Florida
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Rivas Digestive Center
Hollywood, FL
11.2021 - 05.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Managed over 120 customer calls per day
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared initial patient charts for admission.
Cashier
Beverley's Pet Center
Pembroke Pines, FL
06.2019 - 11.2021
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Received and processed customer payments.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Processed checks, cash and credit purchases or refunds.
- Restocked and organized merchandise in front lanes.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Helped customers complete purchases, locate items and join reward programs.
- Increased customer loyalty and retention.
- Reviewed and resolved differences between accounting information and cash drawer.
Cashier
Publix
Hollywood, FL
04.2021 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Completed inventory counts and ordered merchandise.
Education
Associate of Science - Sonography
Broward College
Davie, FL05.2024
High School Diploma -
Nova High School
Davie, FL06.2020
Skills
- Bilingual
- Diagnostic Testing
- Critical Thinking
- Check-In and Check-Out Procedures
- Appointment Scheduling
- Procedure Assistance
- Treatment Room Preparation
- Completing Insurance Forms
- Patient Relations
- Updating Medical Records
- Data Entry
- Electronic Charting
- Willingness to Learn
- Dictation and Transcription
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Rivas Digestive Center
11.2021 - 05.2022
Cashier
Publix
04.2021 - 07.2021
Cashier
Beverley's Pet Center
06.2019 - 11.2021
Associate of Science - Sonography
Broward College
High School Diploma -
Nova High School
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