Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Ashley Garrett

Ashley Garrett

River Rouge

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Data Entry/Mail Processing Clerk

Staffing Solutions Enterprises
01.2025 - Current
  • Operated mail processing equipment to streamline sorting and delivery processes.
  • Assisted in maintaining inventory of mailing supplies and materials for operational efficiency.
  • Learned safety protocols to ensure compliance with workplace regulations and standards.
  • Supported team in organizing incoming and outgoing mail for timely distribution.

Forklift/Hi-Lo Operator

General Motors, GM
10.2023 - 03.2024
  • Operated hi-lo equipment to transport materials efficiently within warehouse environment.
  • Ensured safety protocols were followed during material handling and equipment operation.
  • Collaborated with team members to maintain smooth workflow and inventory accuracy.
  • Conducted regular inspections of hi-lo equipment to ensure operational readiness.

Direct Service Specialist

Wayne Metropolitan Community Action Agency
04.2021 - 08.2022
  • Non-Profit Organization - Covid-19 Emergency Rental Assistance Program.
  • Assisted tenants with rent/eviction and utility assistance.
  • Documented client interactions accurately, ensuring compliance with regulations and policies.
  • Educated clients on available resources and programs, promoting self-advocacy and independence.

Accounts Payable and Receivable Clerk

Allied Building Services
08.2020 - 04.2021
  • Processed invoices and payments, ensuring accuracy and compliance with company policies.
  • Reconciled accounts payable and receivable transactions to maintain financial integrity.
  • Managed vendor relationships, addressing inquiries and resolving discrepancies efficiently.
  • Implemented improvements in invoice processing workflows, enhancing overall efficiency.

Client Relations Specialist

Amrock
09.2015 - 07.2020
  • Managed client inquiries, ensuring timely and accurate responses to enhance satisfaction.
  • Developed and implemented strategic communication plans, fostering strong relationships with clients.
  • Coordinated resolution of client issues, collaborating with cross-functional teams for effective solutions.
  • Analyzed client feedback to identify trends, driving improvements in service delivery processes.

Education

Bachelor of Arts - Criminal Justice

Kentucky State University
Frankfort, KY
05-2008

Skills

  • Problem-solving skills
  • Accuracy and precision
  • Workplace safety
  • Customer service
  • Time management
  • Multitasking
  • Record keeping

Accomplishments

  • Member of Zeta Phi Beta Sorority Incorporated

Certification

  • MiCHWA Certified Health Worker Certification - 10/30/24-10/30/25
  • Industrial Truck Operator Permit - 10/5/23-10/5/26

Timeline

Data Entry/Mail Processing Clerk

Staffing Solutions Enterprises
01.2025 - Current

Forklift/Hi-Lo Operator

General Motors, GM
10.2023 - 03.2024

Direct Service Specialist

Wayne Metropolitan Community Action Agency
04.2021 - 08.2022

Accounts Payable and Receivable Clerk

Allied Building Services
08.2020 - 04.2021

Client Relations Specialist

Amrock
09.2015 - 07.2020

Bachelor of Arts - Criminal Justice

Kentucky State University