ASHLEY GARZA
Houston,Tx
Summary
Detail oriented with strong organizational skills. Professional manner in dealing with internal and external contacts. Self-starter who works well as team member or independently. Ability to work under time constraints to meet deadlines and to make sound judgment and decisions. Open in communication and diligent in follow-up necessary to complete tasks. Experience in total office management and committed to enhancing company objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Client Service Manager
Gardaworld security Service
06.2023 - Current
- Professionally managing over over 4175 security Officer and managing 32 Client
- Currently running around 5500 HPW
- Manage budgets, payroll and scheduling
- Interview.
Emergency Dispatch
Gardaworld security Service
10.2018 - 06.2023
- Dispatch the Emergency Response Team for Fire, Gas Release, Spill, Rescue, Medical emergencies, and special case security incidents
- Operate the Dispatch Motorola Radio systems and Emergency Alarm System for the facility
- Run Accountability and Headcount Reports during emergencies to ensure all personnel are accounted for
- Dispatch Lyondell Lead Security Technicians and Security to potential emergencies, unlock doors, escort employees and visitors, and take reports
- (Thefts, Complaints, Motor Vehicle Accidents, etc.)
- Operate computer-aided dispatch (CAD) system with accuracy to document field activity and create calls for service
- Perform clerical functions and tasks as directed
- Monitor all CCTV cameras and Access Control alarms
- Operate systems required for the Channelview site such as Lenel Onguard (Access Control System), E-Notify and xMatters Emergency Notification System, Computer Aided Dispatch System
- Assist Lyondell Lead Security Technicians with tasks, key requests, and reports
- Assist with investigative matters and trusted with confidential information.
Financial Assistant to CEO
Houston Discount Floors & Remodeling
01.2015 - 09.2018
- Responsible for financial activities including accounts payable/receivable for all carpet, tile and wood flooring
- Prepared annual budget, developed financial reports and managed day to day financial transactions
- Coordinated and monitored the use of employee company credit cards and met directly with vendors
- Maintained inventory of supplies and materials to ensure availability
- Served as internal auditor analyzing financial statements, payroll, etc to ensure compliance w/laws and regulations
- Performed all administrative duties including composing written correspondence, creating reports, spreadsheets
- Assisted customers with inquiries and complaints; investigated problems and provided resolution
- Supervised administrative staff of 3 employees
- Provided product info on flooring types and installation techniques to potential clients and existing customers
- Assisted CEO with personnel duties such as the hiring process which included interviewing applicants
- Scheduled and coordinated special events and meetings.
Education
Houston Can Academy
Houston, Texas01.2009
Skills
- Microsoft Office: Word, Excel, PowerPoint, Outlook
- Proficient Communication & Writing Skills
- Budget & Invoices
- Client Retention
- Problem Solving
Certification
Active L2 Security License, 03/26/2025
Timeline
Client Service Manager
Gardaworld security Service
06.2023 - Current
Emergency Dispatch
Gardaworld security Service
10.2018 - 06.2023
Financial Assistant to CEO
Houston Discount Floors & Remodeling
01.2015 - 09.2018
Houston Can Academy