Ashley Garza
Corpus Christi
Summary
Compassionate EMT-Basic at Allegiance Mobile Health in critical decision-making and patient stabilization. Skilled in vital sign assessment and trauma care, I excel in high-pressure environments, ensuring optimal patient outcomes. Recognized for enhancing patient experiences through effective communication and teamwork, while maintaining meticulous attention to detail in emergency situations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
EMT-Basic
Allegiance Mobile Health
11.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Assisted with lifting and moving patients.
- Responded to 911 calls for medical emergencies.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Observed patient behavior to report changes to medical personnel.
- Utilized communication devices to maintain contact with supervisors.
Phlebotomist
Coastal Bend Blood Center
08.2021 - 02.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Education
Phlebotomy Certification - Phlebotomy
Beeville, TX02-2021
Skills
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Vital signs monitoring
- Emergency vehicle operation
- Patient evaluations
- CPR and first aid
- Patient transport
- Airway management
- Bleeding control
- Safe driving
- Direct patient care
- Supply restocking
- Patient stabilization
- Problem-solving
- Time management
- Multitasking and organization
- Patient care
- Critical thinking
- Clear communication
- Compassion and empathy
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- Infectious Disease Training – Centers for Disease Control and Prevention or similar entities.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Bloodborne Pathogens Training – Occupational Safety and Health Administration certified providers.
- Basic Life Support Certification (BLS)
Timeline
EMT-Basic
Allegiance Mobile Health
11.2024 - Current
Phlebotomist
Coastal Bend Blood Center
08.2021 - 02.2024
Phlebotomy Certification - Phlebotomy
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