Ashley Gauthier
Green Bay,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
18
18
years of professional experience
Work History
Owner & Photographer
From The Ash Tree
06.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a recognizable personal brand within the photography market through consistent style and quality workmanship.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Served a diverse range of industries, including weddings, corporate events, graduating seniors, and family portraits.
Inside Sales Representative
Marinoware
04.2022 - Current
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and product availability.
- Maintained extensive nomenclature & product knowledge in the steel & construction industry.
- Bid & actively sought out jobs, processed orders & maintained logistics of material to and from customers.
- Maintained current knowledge of evolving changes in marketplace.
Associate Photographer
Defining78
06.2013 - Current
- Collaborated with lead photographer to capture stunning images, resulting in increased bookings and referrals.
- Expanded clientele base through effective networking and relationship building within the industry.
- Increased revenue by offering additional services such as prints, albums, and framing options to clients postshoots.
- Provided exceptional customer service throughout each interaction with clients from initial inquiry through image delivery stages.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Customer Experience Representative
Applied Adhesives
07.2021 - 04.2022
- Provided customer-oriented support to customers. Worked closely with 3 Territory Managers to enhance the customer experience.
- Exceed customer expectations through proactive communication, determining unmet needs and providing uninterrupted service through a planned order process.
- Maintain and expand key information in CRM database of all existing and prospective customers.
Senior Inside Sales Representative
Seura, Inc
09.2016 - 07.2021
- Set and exceed inside sales goals by motivating 7 different manufacturing sales representatives on East coast.
- Worked closely daily with internal marketing, technical support, logistics, engineering, scheduling and accounting departments to ensure customer project requirements are met.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Reorganize and optimize lead management within Hubspot CRM and NetSuite ERP database.
- Participated in interviewing of new candidates and train new and current staff by teaching best practices, developing standard operating procedures and sales strategies.
- Set up new accounts, establish customer credit, and set up payment methods.
- Calculated and coordinated LTL and small parcel shipments.
- Managed daily workflow including phone calls, emails, providing formal quotes and responding to sales-related inquiries.
- Reviewed customer provided drawings and explains company provided shop drawings with explanation of installation requirements.
Certified Pharmacy Technician
St Vincent Hospital
01.2015 - 04.2018
- Monitored medication dispensing machines within hospital to ensure supplies were readily available to clinical staff.
- Properly cleaned and maintained department equipment such as IV hoods.
- Compound and repackaged medications, including unit-doses, topical medications and sterile products.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Prepared medications such as emulsions, liquids, powders and ointments.
Merchandise Manager
Barnes & Noble
08.2013 - 09.2016
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 20 sales associates and 4 team leaders
- Assigned employees to specific duties to best meet needs of store.
- Examined merchandise to verify that it was correctly priced and displayed.
- Scheduled and led daily store meetings for all employees.
- Implemented new ordering process and identified poor work habits to improve process effectiveness.
911 Operator
Brown County Public Safety
01.2013 - 07.2013
- Take emergency telephone calls.
- Functional knowledge of determining the nature and location of emergency.
- In depth knowledge of operating variety of communication equipment.
- Demonstrated ability to provide effective counseling over phone.
- Dispatch calls to appropriate personnel.
- Maintain security and confidentiality of all files and equipment.
Assistant Manager
Walgreens
03.2006 - 12.2012
- Promoted from Head Photo Manager to Assistant Manager within 2 years.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 15 sales associates and 2 team leaders.
- Instructed staff on appropriately handling difficult and complicated sales.
- Identified poor work habits to improve process effectiveness
Education
AODA Counseling
NWTC
Green Bay, WICounseling
UW-Fox Valley
Menasha, WISkills
- Efficient under pressure
- Social Perceptiveness
- Cross-cultural collaboration
- Brand Image Alignment
- Professionalism
- Reliability
Affiliations
- Former Board Member of the Green Bay Art Garage
- Mentor for We Empowher
Timeline
Owner & Photographer
From The Ash Tree
06.2023 - Current
Inside Sales Representative
Marinoware
04.2022 - Current
Customer Experience Representative
Applied Adhesives
07.2021 - 04.2022
Senior Inside Sales Representative
Seura, Inc
09.2016 - 07.2021
Certified Pharmacy Technician
St Vincent Hospital
01.2015 - 04.2018
Merchandise Manager
Barnes & Noble
08.2013 - 09.2016
Associate Photographer
Defining78
06.2013 - Current
911 Operator
Brown County Public Safety
01.2013 - 07.2013
Assistant Manager
Walgreens
03.2006 - 12.2012
AODA Counseling
NWTC
Counseling
UW-Fox Valley