Ashley George
Sanford,NC
Summary
Proven leader with a track record of enhancing customer relations and boosting sales at La Dolce Vita Pizzeria. Excelled in staff training and development, leading to a motivated team and increased profitability. Skilled in money handling and fostering a positive work environment, achieving significant improvements in service quality and operational efficiency.
Overview
15
15
years of professional experience
Work History
Assistant Manager
La Dolce Vita Pizzeria
09.2018 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Maintain a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Manage inventory levels to minimize stockouts while reducing overhead costs.
Front Desk Receptionist
Baymont Inn & Suit Hotel
12.2016 - 06.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
General Manager
Luli Sushi Restaurant
09.2015 - 03.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Pizza Inn
07.2009 - 02.2014
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
Lee Senior High School
Sanford, NC05-2003
Skills
Timeline
Assistant Manager
La Dolce Vita Pizzeria
09.2018 - Current
Front Desk Receptionist
Baymont Inn & Suit Hotel
12.2016 - 06.2019
General Manager
Luli Sushi Restaurant
09.2015 - 03.2018
General Manager
Pizza Inn
07.2009 - 02.2014
High School Diploma -
Lee Senior High School
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