Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Merchandising Manager
Sam's Club
05.2020 - Current
Opening manager responsible for arriving by 4am and getting the sales floor ready for business by open.
Oversee and supervise 4am stocking, merchandising, and receiving teams.
Coordinate and execute work assignments each day based on number of trucks received and level of workload.
Provide advice, feedback, coachings, and support to ensure timelines are met and work quality is achieved.
Receive and stock merchandise from distribution centers and vendors throughout facility.
Organize and maintain presentation of the sales floor by constantly creating new layouts that adapt to changing seasons, holidays, and member wants and needs.
Provide member service by acknowledging the member and identifying member needs.
Assist members with purchasing decisions, locating merchandise, and resolving member issues/concerns.
Train my team on processes/procedures and give direction on how to properly merchandise their departments to help promote sales.
Oversee entire sales floor on zoning, stocking, merchandising, setting up product displays, and signing/pricing merchandise.
Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
Solely responsible for all inventory audits.
Identify and process shrink items and damaged items.
Hire, train, and develop quality associates. Build and maintain a team that works together, communicates effectively, achieves goals, and promotes sales.
Frameshop Inventory Supervisor
Forming And Machining Industries, Inc.
03.2014 - 05.2020
Supervisor over all inventory and kitting processes.
Led and supervised inventory team, conducting training and setting appropriate schedules.
Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
Managed inventory control software system to provide inventory level updates and reordering notices.
Oversee the accuracy of all jobs issued before parts were sent out to assembly workers.
Monitored completeness, accuracy and compliance during inventory transactions.
Created and established check-in, stock-picking and shipping procedures.
Conducted inventory audits with 100% accuracy following company procedures.
Wrote and delivered feedback, coachings, corrective actions, and performance reviews for inventory team.
Created and implemented new layout for 2 inventory stockrooms.
Senior Sales Floor Team Leader
Target
02.2007 - 03.2014
Responsible for different departments of the store over different periods of time.
Supervised sales floor, consumables, guest services, seasonal, and vendors throughout 7 years of employment.
Managed 20-30 employees at one time.
Responsible for writing an effective schedule of 30+ employees that maximized sales during peak traffic times.
Wrote and delivered coachings, corrective actions, final warnings, etc.
Responsible for interviews, training, and writing yearly performance reviews.
Managed vendors for several departments.
In charge of cash register and cash office opening and closing procedures.
Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.