Open To Work
Ashley Giffin
Hagerstown,MD
Work Preference
Location Preference
On-SiteHybridRemoteOpen to relocation: Yes
Minimum Desired Compensation
$25/hrSummary
Dedicated healthcare professional committed to delivering exceptional patient and family care while supporting medical teams. Maintains composure in high-pressure situations with a focus on optimal treatment outcomes. Possesses extensive knowledge of diverse patient needs and treatment options. Advocates for patients to ensure equitable care and successful recovery paths.
Overview
9
9
years of professional experience
Work History
Psychiatric Nursing Assistant Full time
Martinsburg VA Medical Center
Martinsburg, WV
01.2018 - Current
- Maintained safe environment through contraband searches and regular safety checks, enhancing patient security.
- Conducted safety rounds to monitor and ensure a secure environment for Veterans every 15 minutes. for each Veteran every 15 minutes
- Assisted nursing staff with daily patient care and facilitated therapeutic group activities, supporting overall patient well-being.
- Recorded vital signs and performed blood glucose checks for patients with diabetes.
- Communicated effectively with patients to build trust and encourage expression of concerns.
- Addressed patient concerns with knowledgeable service, promoting high satisfaction levels.
- Collaborated with healthcare professionals to ensure comprehensive patient care.
- Observed Veterans during meals and activities to ensure safety and well-being.
- Documented Veteran interactions and care provided in electronic health records.
Phlebotomist Full time 40hrs per week
Martinsburg VA Medical Center
Martinsburg, WV
11.2022 - 03.2024
- Performed venipuncture and specimen collection while maintaining sample integrity.
- Prepared samples for testing, including labeling and centrifugation procedures.
- Ensured veterans were properly registered upon arrival. for specimen collections and verified orders from providers.
- Coordinated with providers to secure timely updates of orders, facilitating accurate and prompt treatment.
- Ensured compliance with safety regulations during all tasks performed.
- Answered incoming calls from patients, addressing inquiries about services and appointments efficiently.
- Resolved patient inquiries with knowledgeable and friendly service to enhance customer satisfaction.
- Welcomed veterans and visitors upon arrival to ensure a positive experience.
- Utilized multiple computer applications alongside the integrated electronic medical record system.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
1 West, Psych, PRN hours
Meritus Medical Center
Hagerstown, MD
01.2022 - 01.2023
- Monitored vital signs and conducted accuchecks for diabetes management.
- Documented significant changes in patient conditions for timely reporting and intervention.
- Conducted safety rounds every 15 minutes to ensure patient safety. every 15 minutes to maintain compliance with safety policies.
- Promoted violence prevention initiatives to create a safer environment., focusing on de-escalation techniques.
- Performed contraband searches upon patient admission to reinforce safety protocols.
- Facilitated seamless admissions and discharges by assisting with unit clerk responsibilities.
- Engaged patients and families to foster trust and improve overall care experience.
- Collaborated with diverse teams to effectively address service-related issues.
Education
ASSOCIATES OF APPLIED SCIENCE -
01-2018
High School Diploma -
01-2012
Skills
- Vital signs monitoring
- Blood glucose monitoring
- EHR management
- Patient documentation
- Patient care
- Mental health support
- Crisis intervention
- Therapeutic communication
- De-escalation techniques
- Safety protocols enforcement
- Safety management
- Reliable patient care
- Patient rights advocacy
- Patient accompaniment
- Daily living support
- Active listening skills
- Effective communication
- Interpersonal communication skills
- Critical thinking abilities
- Decision making
- Multitasking proficiency
- Adaptability in care
- Medical terminology knowledge
- Confidentiality practices
- Professional boundaries maintenance
Accomplishments
- Certified Nursing Assistant (2012)
- Phlebotomy Certification (2015)
- Received Vision 5 Coin of Excellence award (2021)
- Violence Prevention Instructor at Meritus Medical (2022)
Timeline
Phlebotomist Full time 40hrs per week - Martinsburg VA Medical Center
11.2022 - 03.2024
1 West, Psych, PRN hours - Meritus Medical Center
01.2022 - 01.2023
Psychiatric Nursing Assistant Full time - Martinsburg VA Medical Center
01.2018 - Current
Hagerstown Community College - ASSOCIATES OF APPLIED SCIENCE,
Washington County Technical High School - High School Diploma,