Ashley Giles
Derby
Summary
A challenging position where my skills and experience in customer service will be further developed and be utilized.
Highly motivated with a “can do” attitude, passion for providing a positive work environment, energetic, outgoing, hospitality personality with the ability to lead others and develop relationships in a fast paced, safe, and successful environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Service Director
St. Mary Parish Catholic School
Derby, KS
04.2024 - Current
- Oversaw daily operations in the kitchen, ensuring timely meal preparation a
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
Office Manager (Part Time)
Derby Dirt Derby
Kansas, USA
09.2016 - Current
- Scheduling meetings/appointments, answering phones, preparing estimates/invoices
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Director of Food and Beverage
Catholic Care Center
Bel Aire, USA
08.2023 - 04.2024
- Assists in planning of regular and modified menu according to guidelines
- Prepare or directs preparation of all food by food & beverage staff
- Follows standardized recipes, portions standards
- Completes and utilizes daily production worksheets and waste log sheets
- Taste completed meals to ensure quality
- Conducts daily meetings with team members
- Trains food & beverage staff in food preparation, safe handling, operation of equipment, food safety and sanitation based on regulatory standards
- Establish and maintain cleaning and maintenance schedule for equipment, storage and work area
- Assists with maintaining inventory of food and non-food supplies to stay within established guidelines while assuring that necessary product is available
- Plans and prepares menu for special events as requested
Team Lead
USD
Derby, USA
11.2019 - 07.2023
- Maintaining accurate records of cash/deposits/debits, maintaining the kitchen facilities,
- Prepare food as per directions and guidelines
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Front of House Manager
Neighbors Bar & Grill
Wichita, USA
12.2009 - 07.2019
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Performed cash handling activities and secured nightly bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Trained new hires on company policies, procedures, as well as proper food handling techniques which resulted in reduced turnover rates.
Education
Cuyahoga Community College
Cleveland, Ohio12.2009
High School -
Heights High School
Wichita, Kansas01.2007
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Certification
- KSDE Food Safety Training
- DiningRD Program
- Efficient in Skyward Accountability Program software
- Mealtracker Program
- Virtus Training
Timeline
Food Service Director
St. Mary Parish Catholic School
04.2024 - Current
Director of Food and Beverage
Catholic Care Center
08.2023 - 04.2024
Team Lead
USD
11.2019 - 07.2023
Office Manager (Part Time)
Derby Dirt Derby
09.2016 - Current
Front of House Manager
Neighbors Bar & Grill
12.2009 - 07.2019
High School -
Heights High School
Cuyahoga Community College
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