Ashley Gilliam
Munford,AL
Summary
Energetically contributed to Dee Fords' success as a Cocktail Waitress, expertly balancing customer service excellence with efficient event setup. Demonstrated adeptness in communication and basic computer knowledge, enhancing patron satisfaction and operational smoothness. Skillfully managed diverse responsibilities, ensuring seamless experiences for guests and a positive, professional environment.
I enjoy learning new skills. I embrace high pressure situations. I complete task in a timely manner. I have attention to detail. I enjoy a creative work environment. I am a hands on learner. I am a genuinely happy person and enjoy creating a positive work environment for me and my co workers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cocktail Waitress
Dee Fords
Lincoln, AL
10.2021 - 11.2022
- Calculated charges, issued table checks, and collected payments from customers.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in setting up for events such as weddings and private parties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Served food and beverages to patrons and confirmed complete orders.
- Delivered orders accurately and promptly to tables.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Certified Phlebotomist - Phlebotomy Technician
Gadsden State Community College
Gadsden, AL11-2024
Certified Nursing Assistant - Advanced Nursing Assistant
Gadsden State Community College
Gadsden, AL11-2024
Skills
- Basic Life Support Provider
- Blood pathogen
- Customer service
- Coordinating schedules
- Handled budgeting and finances
- Handling various responsibilities at once
- Adjusting to changing needs and unsuspected situations
- Communication skills
- Basic computer knowledge
- Intake and discharge of patients
- Medical charting
Accomplishments
- Im a 33 year old stay at home mother who made a decision to further my education. It is never to late to grow.
- I completed 4 certifications in 11 weeks.
Affiliations
- I am constantly growing and learning. I love my children and watching them grow.
About Me
- I am a hard working stay at home mother with little work experience. I am at the point in life where I am striving for consistency and stability. I enjoy having the opportunity to learn new things and branch out into the work force. Even though I am starting late, I am excited to receive any opportunity that will allow me to learn new things, further my journey into independence, and experience new things.
Certification
- Certified Nursing Assistant
- Certified Phlebotomist Technician License Number: Q8A96H6
- Basic Life Support License Number: 255412775197
Timeline
Cocktail Waitress
Dee Fords
10.2021 - 11.2022
Certified Phlebotomist - Phlebotomy Technician
Gadsden State Community College
Certified Nursing Assistant - Advanced Nursing Assistant
Gadsden State Community College