Ashley Gillum
Beaver,Ohio
Summary
To Whom It May Concern,
Hello, I am Ashley Gillum. I was drawn to the position of a Registered Behavior Technician after learning alongside of my daughter at the early age of 2. Kendall displayed signs of being atypical at this age, Leaving me to advocate for something I had no education or experience with, Autism. Over time I learned very helpful and mind-easing information from Kendall’s teams. Her School, Doctors, and Therapists made our world a much different, and easier place during this time of strong emotions and confusion. The years leading up to now were trialing for me due to being inexperienced. After my hardship with obtaining all of the knowledge I n have gained, I easily made the choice to be someone who could help children with all of the things that makes Autism what it is. From Speech, and Functional play, To Daily Life Skills and Navigating the world that surrounds them. During my short 5 months of being an RBT, I have learned that one of my favorite parts of this job is having the ability to build rapport with the children I’ve crossed paths with, making me a safe place for them, and To show parents that Autism isn’t the end of a dark tunnel. To remind them of the support and resources that are available, and To help them find what works best for their child whether it be in home or in school. I’ve felt confident in knowing I’m part of the help that makes a difference.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
SpectrumCare LLC
08.2025 - Current
- Implemented individualized behavior intervention plans to support client development and learning objectives.
- Collaborated with multidisciplinary teams to assess client needs and refine treatment strategies.
- Trained and mentored junior staff in behavior analysis techniques and data collection methods.
- Monitored client progress through precise data tracking, ensuring adherence to established protocols.
- Developed engaging activities to promote skill acquisition and social interaction among clients.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Worked as part of collaborative team to address changing needs of children and families.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Used Software to document patient information, progress notes, and treatment plans.
Certified Phlebotomy Technician
Highland District Hospital
02.2024 - 06.2025
- Performed venipunctures and capillary draws with precision, ensuring patient comfort and safety throughout the procedure.
- Maintained accurate and thorough documentation of patient information, specimen collection, and laboratory requisitions.
- Collaborated with healthcare professionals to support patient diagnosis and treatment, fostering a team-oriented environment.
- Adhered to strict infection control protocols and safety regulations to prevent contamination and ensure a sterile environment.
- Utilized laboratory information systems to track samples and manage patient data efficiently.
- Educated patients on the phlebotomy process, addressing concerns to alleviate anxiety and enhance their experience.
- Trained new staff members on phlebotomy techniques and safety procedures, facilitating knowledge transfer within the team.
- Responded promptly to emergency situations, demonstrating critical thinking and effective decision-making under pressure.
- Maintained compliance with healthcare regulations and standards, ensuring the highest quality of patient care.
- Engaged in continuing education and professional development to stay current with advancements in phlebotomy practices.
- Documented adverse reactions and incidents accurately, ensuring timely reporting to appropriate medical personnel.
Certified Phlebotomy Technician
Adena Pike Medical Center
07.2021 - 11.2023
- Performed venipunctures and capillary draws to obtain blood samples for laboratory testing, ensuring patient comfort and safety throughout the process.
- Maintained accurate records of patient information and test results, demonstrating attention to detail and adherence to confidentiality protocols.
Certified Phlebotomy Technician
Ohio health Berger Hospital
04.2019 - 02.2021
- Performed venipunctures and capillary draws accurately, ensuring patient comfort and safety throughout the process.
- Maintained a clean and organized work environment in compliance with OSHA regulations and infection control protocols.
- Collaborated with healthcare team members to manage patient intake and ensure timely processing of blood samples.
- Documented patient information and specimen details meticulously to maintain accurate medical records.
- Utilized modern laboratory equipment and software for efficient sample processing and tracking.
- Educated patients on procedures and answered any questions to alleviate concerns and enhance their experience.
- Tracked and managed inventory of phlebotomy supplies, ensuring availability and compliance with health standards.
- Participated in continuous training sessions to stay updated on best practices in phlebotomy and patient care.
- Assisted in the development of new protocols to improve the efficiency of blood collection procedures.
- Analyzed and interpreted lab results, providing accurate information to healthcare providers for diagnosis and treatment.
- Conducted quality assurance checks to ensure the accuracy and reliability of laboratory results.
Certified Phlebotomy Technician
Adena Health
06.2016 - 04.2019
- Performed venipunctures and capillary draws with a focus on patient comfort and safety.
- Maintained accurate and detailed records of patient interactions and blood sample collection.
- Collaborated with healthcare professionals to ensure proper specimen handling and processing.
- Educated patients on pre- and post-phlebotomy care to promote a positive experience.
- Implemented infection control protocols to minimize risk and enhance patient safety.
- Utilized laboratory information systems for tracking samples and managing data efficiently.
- Conducted quality assurance checks to ensure compliance with regulatory standards.
- Trained and mentored new staff on best practices for phlebotomy techniques.
- Assisted in inventory management of supplies and equipment to ensure operational efficiency.
- Provided exceptional customer service by addressing patient concerns and inquiries.
- Engaged in continuous professional development to stay updated on phlebotomy practices.
- Worked effectively in a fast-paced environment while maintaining attention to detail.
Education
Certified Phlebotomy Technician - Non-Degree Program (e.g. Coursera certificate)
Buckeye Hills Career Center
Rio Grande01.2015
High School Diploma - undefined
Gallia Academy High School
Gallipolis01.2015
Skills
- Organizational Skills
- Fast-Paced Adaptability
- Problem-solving
- Communication Skills
- Training and Mentorship
- Continuous Improvement
- Emergency Response
- Customer Service
- Attention to Detail
- Infection Control
- Patient Safety
- Regulatory Standards
- Team Collaboration
- Compliance Assurance
- Phlebotomy
Certification
Registered Behavioral Technician
Certification
Certified Phlebotomy Technician
Timeline
Registered Behavior Technician
SpectrumCare LLC
08.2025 - Current
Certified Phlebotomy Technician
Highland District Hospital
02.2024 - 06.2025
Certified Phlebotomy Technician
Adena Pike Medical Center
07.2021 - 11.2023
Certified Phlebotomy Technician
Ohio health Berger Hospital
04.2019 - 02.2021
Certified Phlebotomy Technician
Adena Health
06.2016 - 04.2019
Certified Phlebotomy Technician - Non-Degree Program (e.g. Coursera certificate)
Buckeye Hills Career Center
High School Diploma - undefined
Gallia Academy High School