Ashley Goeders
Emmetsburg
Summary
Dynamic manager with expertise in customer service and team leadership. Proven ability to enhance operational efficiency and optimize workflows, driving significant improvements in service delivery and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Manager
Blurry Bigfoot Coffee
08.2024 - Current
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff on coffee preparation techniques and customer service standards.
- Managed inventory levels, conducting regular audits to minimize waste and ensure product availability.
- Implemented scheduling systems to optimize staff coverage during peak hours, enhancing customer satisfaction.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Wean Pig Specialist
Standard Nutrition
10.2020 - 07.2024
- Developed strategic initiatives to enhance operational efficiency and streamline workflows.
- Mentored junior staff, fostering skill development and knowledge sharing within the team.
- Analyzed data trends to inform decision-making and improve service delivery outcomes.
- Collaborated with cross-functional teams to implement process improvements and optimize performance.
Independent Contractor Hogs
Iowa Select Farms
01.2009 - 10.2020
- Managed daily operations for livestock care and feeding schedules.
- Implemented quality control measures to enhance product consistency.
- Trained new staff on safety protocols and operational procedures.
- Coordinated supply chain logistics to optimize delivery schedules.
- Oversaw compliance with animal welfare standards and regulations.
- Streamlined operational workflows, resulting in improved productivity rates.
Office Manager
New Shoots Cafe
05.2012 - 11.2015
- Streamlined office operations, enhancing workflow efficiency and reducing administrative bottlenecks.
- Coordinated scheduling and resource allocation, ensuring optimal staffing levels and service quality.
- Developed training programs for staff, improving onboarding processes and overall team performance.
- Implemented inventory management systems, reducing waste and optimizing supply orders.
- Oversaw financial reporting processes, ensuring accuracy in budgeting and expense tracking.
Education
No Degree - Business Management
Iowa Lakes Community College
Emmetsburg, IAHigh School Diploma -
Emmetsburg High School
Emmetsburg, IA05-2003
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Verbal and written communication
- Documentation and reporting
- Customer relationship management (CRM)
- Schedule preparation
- Financial management
Timeline
Manager
Blurry Bigfoot Coffee
08.2024 - Current
Wean Pig Specialist
Standard Nutrition
10.2020 - 07.2024
Office Manager
New Shoots Cafe
05.2012 - 11.2015
Independent Contractor Hogs
Iowa Select Farms
01.2009 - 10.2020
No Degree - Business Management
Iowa Lakes Community College
High School Diploma -
Emmetsburg High School