Ashley Gomez
Fontana,CA
Summary
Driven customer service professional with 2+ years of experience, strong communication skills. With a background in Health care having been in a Health Service academy for 3 years and completed service hours in Kaiser Permanente. Ready to contribute to patient care and ambitious to continue learning.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress/Cashier Team Lead
La Natural Michoacana
Fontana, CA
01.2023 - 05.2024
- Memorized over 30 menu items and rotating specials in order to give customized recommendations to guest
- Developed positive relationships with regular customers through friendly conversation.
- Participated in team meetings to discuss new menu items or changes in policy.
- Maintained a clean work station by restocking supplies, wiping down counters.
Waitress/ Cashier/Assistant Kitchen Staff Member
Toms super burger
Fontana, CA
01.2022 - 01.2023
- Served breakfast, lunch, dinner to 50-100 customers per shift
- swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Maintain and enforce strict and up-tp-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
- Organized take-out orders efficiently according to customer requests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
A B Miller
Fontana, CA05-2024
Skills
- American red cross certified
- Healthcare policy knowledge
- Patient Care
- HIPAA Compliance
- Proficient in [Microsoft, Word, Powerpoint and Outlook]
- increase health and safety management metrics by over 15% by ensuring that all employees are made aware of the regulatory compliance measures
Certification
- American Red Cross Training Services/ Adult and Pediatric First Aid/CPR/AED
- Certification of Completion/ Health Service Academy by Kaiser Foundation Hospital
- Food handlers card
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Waitress/Cashier Team Lead
La Natural Michoacana
01.2023 - 05.2024
Waitress/ Cashier/Assistant Kitchen Staff Member
Toms super burger
01.2022 - 01.2023
High School Diploma -
A B Miller
- American Red Cross Training Services/ Adult and Pediatric First Aid/CPR/AED
- Certification of Completion/ Health Service Academy by Kaiser Foundation Hospital
- Food handlers card
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