Ashley Gonzales
Los Banos,California
Summary
Experienced professional seeking a position to utilize skills, abilities, and experience for the benefit of an organization. Thrives in dynamic work environments and is committed to helping companies achieve their goals while continuously growing and adapting to new challenges.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Premiere Cinemas
04.2013 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Communication with Banks for deposits, withdraws, change orders
- Developed strong working relationships with staff, fostering a positive work environment.
- Entering daily reports using Microsoft word and Excel
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Keeping communicating with vendor: Coke, ICEE, Work supplies, Sysco, Vistar, Cintas.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Placing orders
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Managing Invoices and collections
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Managing Petty cash count safe
- Managing payroll and sending payroll information
- Checking in shipments
- Taking daily inventory count
- Setting up new hires/interviews and training employees
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
Assistant Rural Carrier/ PSE Sales and Service Associate
United States Postal Service
10.2021 - 02.2022
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Operated postal equipment with proficiency, minimizing errors in sorting and delivery processes.
- Handled sensitive materials with care, safeguarding confidential information for customers.
- Maintained accurate records of mail delivery for audit purposes and route adjustments.
- Work indoors and outdoors in all-weather type
- Sort outgoing and/or incoming mail using automated equipment
- Adapted quickly to unexpected changes in route assignments due to staffing needs or other factors impacting operations.
- Handled accurate cash payments for postage and incurred fees.
- Set up clerk scanners and provide service to public window
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Ensured vehicle maintenance on LLV/Van was up-to-date, promoting safety and reliability during daily routes.
- Maintained records on customers with mail forwarding and change of address requests.
- Answer direct phone calls and assist with customer complaints
- Signed and received mail with signature requirements upon delivery and loading.
- Check in distribution loads /Sign off on outgoing parcels
- Check in and communicate with Delivery Chain Companies like Amazon/UPS/OnTrac/FedEx for distribution drop offs
Inbound Team Member
Target Corporation
10.2020 - 10.2021
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operating pallet jacks, Uboats, Flat beds, baler machine
- Stacking boxes, stocking merchandise
- Worked different stations to provide optimal coverage and meet production goals.
- Memorizing Numbers and locations for Inventory areas
- Loading pallets onto trucks, big rigs
- Identifying ID number labels, assigning them to its designated areas
- Overseeing all incoming and outgoing production and materials
- Processing work orders, locating merchandise, packing orders for shipment
- Operating computers, scanners, touch screen devices
Cheese Packer
Saputo Cheese USA Inc.
04.2021 - 05.2021
- Prioritized workload effectively by focusing on high-priority orders and urgent shipments, ensuring timely delivery for customers.
- Supported warehouse operations by assisting with the receiving and unloading of incoming shipments as needed.
- Maximized space utilization in storage areas through careful organization of cheese products based on size, type, and expiration dates.
- Facilitated smooth transitions between shifts through clear documentation of completed tasks, pending orders, and any issues encountered during operations.
Warehouse Fulfillment Associate
Amazon
09.2020 - 09.2020
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Wrapped pallets in shrink wrap prior to loading.
- Printed labels, packaged boxes, and loaded into outbound containers.
Pizza Maker/Crew Leader
Little Caesar Pizza
03.2012 - 09.2017
- Take and make customers’ orders in a fast, friendly manner; in person & phone orders
- Place and receive product orders
- Handle paperwork and send daily reports
- Monitored and maintained clean working areas and cooking surfaces.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Managed inventory levels to prevent shortages or excess, optimizing ingredient freshness.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Warehouse Fulfillment Associate
Amazon
09.2016 - 10.2016
- Wrapped pallets in shrink wrap prior to loading.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
Education
Associate of Arts - Computer And Information Systems
Merced College
Los Banos, CADiploma -
Los Banos High School
Los Banos, CA06-2012
Skills
- Ability to understand and follow verbal and written instructions
- Leadership and Management skills
- Self-Motivation
- Capability to communicate and work in high-volume setting
- Able to manage on my own and multitask
- Proactive under pressure
- Able to work in a fast-paced environment
- Creative thinker
- Attention to detail
- Proficient with Apple products
- Proficient with Microsoft Office (Word, PowerPoint, Excel)
- Decision-making
- Conflict resolution
- Problem-solving
- Workload management
- Time management
Timeline
Assistant Rural Carrier/ PSE Sales and Service Associate
United States Postal Service
10.2021 - 02.2022
Cheese Packer
Saputo Cheese USA Inc.
04.2021 - 05.2021
Inbound Team Member
Target Corporation
10.2020 - 10.2021
Warehouse Fulfillment Associate
Amazon
09.2020 - 09.2020
Warehouse Fulfillment Associate
Amazon
09.2016 - 10.2016
Assistant Manager
Premiere Cinemas
04.2013 - Current
Pizza Maker/Crew Leader
Little Caesar Pizza
03.2012 - 09.2017
Associate of Arts - Computer And Information Systems
Merced College
Diploma -
Los Banos High School
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