Hi, I’m
Ashley Gonzalez
Goodyear,AZ
Summary
Outgoing professional who has 15+yrs experience in management, administrative duties, sales and customer service. Seeking opportunity to grow and expand with company long term, that is passionate about community outreach and supporting families in various areas of their lives.
Overview
11
years of professional experience
Work History
Southwest Valley YMCA
Licensed Community Health Worker
05.2022 - Current
Job overview
- Building community partnerships with local organizations
- Chronic Disease Prevention Facilitator
- Membership Advisor – responsible for growing our membership by engaging with active members along with enrolling new members
- Understanding our programs and culture that the YMCA has established and relaying that to our community.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
CRST Expedited
Customer Support Specialist
03.2021 - 05.2022
Job overview
- Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service
- Compiles and sorts information to prepare source data for computer entry; establishes entry priorities
- Used advanced Excel spreadsheet functions to create monthly reports
- Obtained scanned documents and entered them into a database
- Scanned documents and saved them in a database to keep track of important organizational data
- Increased data-entry productivity by keeping detailed logs of data projects, identifying issues, and improving them
- Oversaw document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports.
Fastsigns
Account Manager
11.2019 - 04.2020
Job overview
- Responsible for managing client accounts, providing excellent customer service and overseeing client’s projects from conception to production
- Responsible for ensuring the company met the sales goals each month, along with establishing business to business relationships
- Fast paced data entry with excellent attention to detail
- Proficient in Excel, Microsoft Word and understanding Pivot Tables for various projects and goals.
Frys Food and drug
Baker
07.2019 - 11.2019
Job overview
- Responsible for assessing department needs and baking daily to ensure the department was full of inventory
- Running reports for department based on sales and production needs.
Harbor Frieght
Freight Associate
05.2019 - 07.2019
Job overview
- Responsible for ensuring new product was put to the floor in a timely and accurate manner.
Aaron Brothers
Store Manager
09.2013 - 09.2017
Job overview
- Responsible for recruiting, training, and developing employees to meet company standards
- Running back-office reports, responsible for P&L reports to district manager
- (Excel, Pivot Tables)
- Ensured Store was safe, clean and shoppable for customer and employees.
Education
Arizona Western College
Community Health Worker Certificate
01.2023
Victory High School
Diploma
01.2005
Skills
- Organized and detail-oriented
- Schedule Management
- Health Education
- HIPAA Guidelines
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- Proficient Customer Service
- Customer service background
Timeline
Licensed Community Health Worker
Southwest Valley YMCA
05.2022 - Current
Customer Support Specialist
CRST Expedited
03.2021 - 05.2022
Account Manager
Fastsigns
11.2019 - 04.2020
Baker
Frys Food and drug
07.2019 - 11.2019
Freight Associate
Harbor Frieght
05.2019 - 07.2019
Store Manager
Aaron Brothers
09.2013 - 09.2017
Arizona Western College
Community Health Worker Certificate
Victory High School
Diploma
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