Ashley Goodale
Phoenix
Summary
Dynamic child safety professional with extensive experience at the Arizona Department of Child Safety. Proven track record in case management and performance monitoring, implementing quality control measures that reduced error rates significantly. Adept at team leadership and employee training, fostering a motivating environment that enhances staff development and compliance with safety protocols.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Acting Supervisor
Arizona Department of Child Safety
Phoenix
12.2023 - Current
- Supervised caseworkers to ensure compliance with child safety regulations.
- Reviewed case files for accuracy and completeness during documentation processes.
- Led team meetings focused on case discussions and strategic planning initiatives.
- Mentored new employees to enhance skills in child protection services.
- Monitored employee productivity, providing constructive feedback and coaching.
- Maintained comprehensive records of employee performance and attendance.
- Implemented quality control measures, significantly reducing error rates.
- Fostered a motivating work environment, resulting in increased team morale.
Department of Child Safety Specialist
Arizona Department of Child Safety (DCS
Phoenix
08.2021 - Current
- Conducted safety assessments for children in high-risk situations to mitigate risks.
- Collaborated with multidisciplinary teams to develop comprehensive safety plans.
- Monitored compliance with state safety regulations and policies to ensure adherence.
- Educated families on child safety practices and available resources.
- Advocated for children's rights during case management discussions and decision-making.
- Investigated suspected abuse or neglect by interviewing victims, witnesses, and alleged perpetrators.
- Developed community awareness resources regarding child safety issues.
- Maintained detailed records on all cases, including documentation of decisions made.
Assistant Director
Active Learning Center
Phoenix
01.2020 - 11.2020
- Assisted director with planning, managing, and marketing child care program.
- Monitored children's development through teaching and active engagement.
- Maintained center paperwork to ensure compliance with government regulations.
- Supervised and evaluated teachers, providing mentorship and training to enhance skills.
Lead Teacher
Active Learning Center
Phoenix
09.2020 - 01.2020
- Maintaining a safe, fun, and loving environment for children.
- Develop lesson plans.
- Engage children in activities and play that stimulates development.
- Supervising the academic, and emotional development of children.
- Assist children with activities of daily life (potty training, diaper changing, hand washing).
Lead Teacher/Assistant Director
Active Learning Center
Phoenix
11.2014 - 02.2016
- Maintaining a safe, fun, and loving environment for children.
- Develop lesson plans.
- Engage children in activities and play that stimulates development.
- Supervising the academic, and emotional development of children.
- Assist children with activities of daily life (potty training, diaper changing, hand washing).
- Assist the director with planning, managing, marketing, and directing a child care program.
- Teach and monitor children when needed.
- Maintain center paperwork, keeping files on each child and proof of meeting government regulations.
- Supervise and evaluate teachers, provide mentoring and training to help teachers improve their skills.
- Work with the director and teachers to establish, evaluate, and revise curriculum.
Lead Teacher
Kids Country Club
Phoenix
08.2012 - 02.2014
- Maintaining a safe, fun, and loving environment for children.
- Develop lesson plans.
- Engage children in activities and play that stimulates development.
- Supervising the academic, and emotional development of children.
- Assist children with activities of daily life (potty training, diaper changing, hand washing).
Teacher Assistant/Lead Teacher
Active Learning Center
Glendale
03.2008 - 08.2012
- Assistant teachers in daycare centers work to assist lead teachers in a variety of functions, including observing, supervising and disciplining children, organizational duties, and optimizing the learning and play environment.
- Created stimulating educational and recreational environments to enrich children’s minds, develop critical thinking abilities, and establish positive social behaviors.
- Monitored children in different play areas and reinforced safety policies and procedures to safeguard children.
- Maintained open lines of communication with parents to inform them of special events, holidays, child’s progress and behavior, or changes in policies and procedure.
- Fostered meaningful relationships with lead teachers, children, and parents to promote program and organizational missions.
- Facilitated day-to-day administrative functions, including managing student files, preparing announcements and newsletters, and generating progress and business reports.
- Assisted with facility maintenance by cleaning and sanitizing work and play areas throughout the day and after children went home.
- Prepared activities to engage students in learning and assisted with classroom activity setup and teardown.
- Developed strong relationships with students, parents, and guardians to advance students emotional, behavioral, and psychological development.
Teacher Assistant
Kiddie Kare
Glendale
10.2006 - 10.2007
- Assistant teachers in daycare centers work to assist lead teachers in a variety of functions, including observing, supervising and disciplining children, organizational duties, and optimizing the learning and play environment.
- Created stimulating educational and recreational environments to enrich children’s minds, develop critical thinking abilities, and establish positive social behaviors.
- Monitored children in different play areas and reinforced safety policies and procedures to safeguard children.
- Maintained open lines of communication with parents to inform them of special events, holidays, child’s progress and behavior, or changes in policies and procedure.
- Fostered meaningful relationships with lead teachers, children, and parents to promote program and organizational missions.
- Facilitated day-to-day administrative functions, including managing student files, preparing announcements and newsletters, and generating progress and business reports.
- Assisted with facility maintenance by cleaning and sanitizing work and play areas throughout the day and after children went home.
- Prepared activities to engage students in learning and assisted with classroom activity setup and teardown.
- Developed strong relationships with students, parents, and guardians to advance students emotional, behavioral, and psychological development.
Courtesy Clerk
Fry's Food and Drug
Phoenix
10.2004 - 04.2006
- Greet and welcome each visitor politely and in a friendly manner.
- Offer to assist customers in locating items on the sales floor.
- Move carts from various areas of the store or parking lot to the cart corrals.
- Bag purchased items and offer customers to carry them to their vehicles.
- Monitor the amount of bags at cash counters and replenish the supply when necessary.
- Tidy shelves and move out-of-place items to their proper shelves.
- Collect returned items from the customer service counter or cash registers to the appropriate place.
- Check prices of items for the cashiers by request.
Education
Bachelor of Science - Public Service and Public Policy
Arizona State University
411 N Central Ave12.2019
Associate of Science - Social Work
Phoenix College
1202 W Thomas Rd12.2016
GED -
Maricopa Community Colleges, Glendale Community College
Glendale, AZ01.2010
Skills
- Child safety compliance
- Case management
- Safety assessments
- Performance monitoring
- Team leadership
- Employee training
- Quality control measures
- Effective communication
- Strategic planning
- Analytical thinking
- Community outreach
- Mentorship development
- Documentation accuracy
- Advocacy skills
- Data analytics
- Attention to detail
- Microsoft Office experience
- Employee motivation
- Staff development
- Change management
- Verbal and written communication
- Department organization
- Employee development
- Workflow management
- Safety protocols
- Processes and procedures
- Expectation setting
- Policy enforcement
- Risk management
- Staff management
- Performance management
- Customer service
- Schedule development
- Priority management
- Policy and procedure development
- Complex Problem-solving
- Task delegation
- Process monitoring and improvement
- Business administration
- Team building
- Coaching and mentoring
- Staff education
- Goal oriented
- Training and mentoring
- Quality control
- Relationship building
- Process improvement
- Documentation and reporting
- Decision-making
- Report exceptions
- Issue research
- Adaptability and flexibility
- Performance metrics
- Active listening
- Idea development and brainstorming
- Written communication
- Excellent communication
- Quantitative skills
- Professionalism
- Sustainability strategies
Awards And Acknowledgements
- Volunteered 40 hours at Andre’s House of Hospitality
- Dean’s List Spring of 2017
- Completed the FEMA online program and earned my certificate.
Affiliations
- Volunteered 40 hours at Andre's House of Hospitality.
Accomplishments
- Specialist of the Year 2024
- Dean's List in Spring 2019.
- Employee of the Month
- Multiple Recognitions/Awards for demonstrating core values
Certification
- Completed the FEMA online program.
References
References available upon request.
Timeline
Acting Supervisor
Arizona Department of Child Safety
12.2023 - Current
Department of Child Safety Specialist
Arizona Department of Child Safety (DCS
08.2021 - Current
Lead Teacher
Active Learning Center
09.2020 - 01.2020
Assistant Director
Active Learning Center
01.2020 - 11.2020
Lead Teacher/Assistant Director
Active Learning Center
11.2014 - 02.2016
Lead Teacher
Kids Country Club
08.2012 - 02.2014
Teacher Assistant/Lead Teacher
Active Learning Center
03.2008 - 08.2012
Teacher Assistant
Kiddie Kare
10.2006 - 10.2007
Courtesy Clerk
Fry's Food and Drug
10.2004 - 04.2006
Bachelor of Science - Public Service and Public Policy
Arizona State University
Associate of Science - Social Work
Phoenix College
GED -
Maricopa Community Colleges, Glendale Community College
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