Ashley Gopaul
Queens,NY
Summary
Licensed Clinical Social Worker (LCSW) with extensive experience providing individual and couples therapy, supervising clinical interns, and leading quality assurance initiatives within diverse mental health settings. Proficient in multiple therapeutic modalities including CBT, DBT, CPT, Schema Therapy, and trauma-informed care. Proven ability to improve clinical documentation practices, ensure regulatory compliance, and enhance client outcomes through continuous quality improvement and staff training.
Overview
7
7
years of professional experience
Work History
Associate Therapist
North Node Therapy
Yonkers, NY
04.2023 - Current
- Working Caseload of 15-20 clients
- Collaborated with clients to develop treatment plans that reflect agreed-upon goals
- Provided individual and couples therapy to adolescents and adults suffering from various mental health disorders utilizing integrative care- CBT, DBT, Schema therapy, CPT, trauma-informed care, Psycho-education
- Completed bio-psychosocial assessments, assessed mental health functioning, and diagnosed mental health disorders following DSM criteria
- Collaborated with other healthcare professionals, such as psychiatrists, social workers, and primary care physicians, to coordinate care and enhance treatment outcomes.
Clinical Quality Assurance Specialist
CASES
New York, NY
04.2023 - 12.2025
- Conducted internal chart reviews and audits to confirm client records meet standards of care, licensing, medical necessity, State and MCO Medicaid regulations.
- Completed timely utilization review (UR) of client documentation for medical necessity admission, continuing stay, and discharge reasons; developed recommendations shared with managers and monitored how the treatment team implements UR decisions.
- Coordinated and supported the incident reporting and review program according to NYS Part 524 regulations, promoting effective staff onboarding and training, engaging and helpful incident review meetings, timely minutes, and follow-up procedures and practices. Ensure incidents are documented, investigated, and appropriately reviewed.
- Continuously collaborate with data analytics staff to gather data regarding services to develop better training per local, state, and federal regulations.
- Developed and delivered training programs and staff coaching on policies and procedures, documentation, incident reporting, and standards of care to meet the needs of new hires and each treatment program
- Participated in organization-wide DEI initiatives, gathering and providing feedback for continuous quality improvement
- Lead continuous quality improvement (CQI) initiatives with treatment program managers to improve program performance and client outcomes.
- Collaborate with the Quality Improvement team to regularly evaluate policies and procedures.
Associate Therapist
Kind Mind Psychology
01.2021 - 01.2023
- Provided individual and couples therapy to adolescents and adults suffering from various mental health disorders utilizing integrative care- CBT, DBT, Schema therapy, CPT, trauma-informed care, Psycho-education
- Completed bio-psychosocial assessments, assessed mental health functioning, and diagnosed mental health disorders following DSM criteria
- Collaborated with clients to develop treatment plans that reflect agreed-upon goals
- Working Caseload of 25-30 clients
- Planned and facilitated psycho-education groups, DBT skills groups, and support groups
- Developed and maintained clinical records such as treatment plans, progress notes, and termination summaries.
- Developed training materials for clinical interns and new employees
- Developed and facilitated orientation and onboarding for clinical interns
- Facilitated Clinical group supervision for clinical interns
- Provided Mentorship support and training for interns and new hires
- Created Social media posts and blogs for marketing content
Forensic Social Work Intern
NYC Law Department
01.2020 - 01.2021
- Research and develop community referral resources for clients, families, and victims.
- Work with clients throughout the justice disposition process; answer questions and inform them of the next steps.
- Conduct intake and provide service to diverse clients, including those with drug, alcohol, and mental and physical health issues.
- Communicate and explain criminal justice processes with clients, including court processes. Use crisis intervention skills to resolve incidents and other contentious issues when needed. Maintain a centralized case management database/systems that enable the tracking of the progress of a high-volume caseload at any given time. Review bio-psychosocial. Liaise with attorneys, social workers, and clients to achieve positive client outcomes.
- Created a resource list focused on remote delivery throughout the onset of the pandemic to ensure access to services was still available.
- Created comprehensive reports to present at meetings; provided recommendations for improvement and received positive feedback from the manager.
- Tasked to do program evaluations, resulting in the identification of which services needed attention.
Social Work Intern/Student Advocate
The Child Center of New York
01.2019 - 01.2020
- Worked at a middle and high school, liaising with parents and students and resolving issues when needed.
- Compiled, researched, and gathered information for asset mapping and grant proposals.
- Developed activity plans focused on play therapy, psychoeducation, life skills, and coping tactics suited to children aged 11 to 13. Managed caseload of 10 students; assessed their needs and individualized plans.
- Developed relationships with social service organizations, resulting in the support of 10+ linkage agreements.
- Received positive feedback from a caseload of students reporting better outcomes related to attendance, life coping, and achieving better grades.
Education
Master of Social Work - Social Work
Fordham University
Bachelor of Science - Legal Studies, Psychology
St. John's University
Skills
- Cognitive behavioral therapy
- Dialectical behavior therapy
- Trauma-informed care
- Bio-psychosocial assessments
- Treatment planning
- Utilization review
- Motivational interviewing
- Multicultural competence
Timeline
Associate Therapist
North Node Therapy
04.2023 - Current
Clinical Quality Assurance Specialist
CASES
04.2023 - 12.2025
Associate Therapist
Kind Mind Psychology
01.2021 - 01.2023
Forensic Social Work Intern
NYC Law Department
01.2020 - 01.2021
Social Work Intern/Student Advocate
The Child Center of New York
01.2019 - 01.2020
Master of Social Work - Social Work
Fordham University
Bachelor of Science - Legal Studies, Psychology
St. John's University
Similar Profiles
Jen SanowJen Sanow
Certified Recreational Therapist at North Node WellnessCertified Recreational Therapist at North Node Wellness
Agatha SterkelAgatha Sterkel
Front Desk Receptionist and Event Assistant at Edge & Node Ventures, Inc.Front Desk Receptionist and Event Assistant at Edge & Node Ventures, Inc.
Tykia GrahamTykia Graham
Registered Behavior Technician at North Fl Therapy ServicesRegistered Behavior Technician at North Fl Therapy Services
EMELIE MATEOEMELIE MATEO
Receptionist at Ideal Foot CareReceptionist at Ideal Foot Care
Kael MichelKael Michel
Office Support at A1 Works-in-Progress Associates, LLC.Office Support at A1 Works-in-Progress Associates, LLC.