Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Gorgol

Georgetown

Summary

My motor continues day in and day out, and I am prepared to tackle any obstacle for the success of my team and my business. I have great connection with my team, and believe in the investment in human capital. I strive for success through the effective coaching and development of each team member, and adapt to each individuals needs and learning style. When given a goal I aim above it, and never settle for the bare minimum.

Overview

17
17
years of professional experience

Work History

Manager

ENDO Dispensary and Wellness
04.2024 - Current
  • Ensured a professional, organized, and safe environment for associates and patrons.
  • Elevated service quality by prioritizing consistent and clear communication.
  • Improved marketing to attract new customers and promote business.
  • Accomplished multiple tasks within established timeframes.

Assistant Store Manager

Harbor Freight Tools USA
01.2022 - 04.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Assistant Store Manager

Lowe's Home Improvement
02.2013 - 01.2022
  • Reduced company expenditures and exceeded budget targets by closely monitoring, tracking and controlling expenses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency.
  • Lead store of over 200 employees in store managers absence and ensured new roll outs were successfully communicated and executed.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Assistant Manager

Showbiz Cinemas
02.2011 - 08.2015
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Customer Service Manager

Walmart
02.2011 - 02.2013
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Lead monthly safety huddles presenting new safety initiatives and current standings.
  • Directed inventory teams during yearly inventory counts.
  • Hosted fundraising efforts for various organizations/surpassing goals by 20%.

Shift Lead Manager

Sonic Drive In
01.2009 - 02.2011
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Education

Bachelor of Arts - Community Advocacy And Social Policy

Arizona State University
Tempe, AZ
05.2027

Skills

  • Goals and performance Enhancement
  • Operation fluidity
  • Cost control
  • Training and development
  • Stock management
  • Effective Merchandising
  • Average 43 WPM

Timeline

Manager

ENDO Dispensary and Wellness
04.2024 - Current

Assistant Store Manager

Harbor Freight Tools USA
01.2022 - 04.2024

Assistant Store Manager

Lowe's Home Improvement
02.2013 - 01.2022

Assistant Manager

Showbiz Cinemas
02.2011 - 08.2015

Customer Service Manager

Walmart
02.2011 - 02.2013

Shift Lead Manager

Sonic Drive In
01.2009 - 02.2011

Bachelor of Arts - Community Advocacy And Social Policy

Arizona State University

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