Knowledgeable and dedicated professional with extensive experience in the healthcare industry. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.
%0Conducted thorough assessments of new clients'' needs to develop appropriate care plans in collaboration with healthcare teams. Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients. Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved. Collaborated with interdisciplinary team members to develop personalized care plans for patients, optimizing health outcomes.
Key Accomplishments:
Enhanced patient comfort by providing compassionate and attentive care. Reduced patient anxiety through effective communication and active listening skills. Assisted with daily living activities, such as cooking, bathing, dressing, physical therapy, transporting to doctor apportionments as well as light housekeeping. Ensured the safe transfer of patients using proper techniques to prevent injuries and falls. Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Key Accomplishments:
Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency. Enhanced community atmosphere by planning and executing engaging resident events. Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections. Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Key Accomplishment:
Updated and maintained patients' health records within compliance of HIPPA. Streamlined front desk operations through the implementation of an effective filing system for patient documentation. Ensured accurate insurance billing and coding to reduce claim denials and expedite reimbursements for services rendered. Collaborated with doctors and nurses to help with medical examinations, schedule tests, and restock orders.
Key Accomplishment:
CNA - Certified Nurse Assistant (2010-Present)