Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Gregory

North Port

Summary

Organized professional with proven time management and organizational skills. Demonstrated success in fast-paced environments, adapting to changes while maintaining high-quality work. Experienced general manager focused on increasing production and minimizing downtime. Strong leadership and strategic planning abilities drive project completion in high-stress situations.

Overview

10
10
years of professional experience

Work History

General Manager

McDonald's
Venice
09.2021 - Current
  • Trained and supervised staff to maintain high standards of customer service.
  • Managed daily restaurant operations to ensure efficient service delivery.
  • Implemented cost control measures to optimize inventory management processes.
  • Ensured compliance with health and safety regulations throughout the restaurant.
  • Developed staff schedules to meet operational needs and manage labor costs.
  • Conducted regular performance evaluations to enhance team effectiveness.
  • Collaborated with vendors to maintain quality supplies and equipment standards.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Delegated work to staff, setting priorities and goals.

Office Manager

Symons Says Inc DBA McDonald's
Venice
08.2016 - 09.2021
  • Executed timely bill payments to uphold financial integrity.
  • Reconciled bank statements to verify account accuracy.
  • Balanced deposits to ensure precise financial reporting.
  • Managed inventory and procurement for office and restaurant supplies.
  • Conducted orientations for new hires to facilitate effective onboarding.
  • Addressed customer compliments and concerns to maintain service quality.
  • Answered phone calls and directed messages to appropriate personnel.

Cafeteria Lead

PGT Industries
Nokomis
05.2015 - 08.2016
  • Prepared daily meals for employees, promoting operational efficiency.
  • Managed register operations to ensure transaction accuracy.
  • Developed new menu items to diversify culinary offerings.
  • Conducted daily inventories to monitor stock levels and reduce waste.
  • Counted down drawers and completed nightly deposits to maintain financial integrity.

Education

High School Diploma -

North Port High School
North Port
06-2011

Some College (No Degree) - Medical Assisting

Keiser University
Sarasota, FL

Some College (No Degree) - Accounting

Colorado Technical University
Colorado Springs, CO

Skills

  • Customer service
  • Inventory management
  • Staff training and development
  • Scheduling and time management
  • Profit and loss analysis
  • Customer relations
  • Microsoft Office proficiency
  • QuickBooks experience

References

References available upon request.

Timeline

General Manager

McDonald's
09.2021 - Current

Office Manager

Symons Says Inc DBA McDonald's
08.2016 - 09.2021

Cafeteria Lead

PGT Industries
05.2015 - 08.2016

High School Diploma -

North Port High School

Some College (No Degree) - Medical Assisting

Keiser University

Some College (No Degree) - Accounting

Colorado Technical University