Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Legal Assistant
McGlynn, Glisson, and Mouton Injury Attorneys
10.2020 - 04.2024
Have a strong understanding of legal terminology
Attend meetings and take notes for lawyers in attendance
Transcribe, proofread, and file legal documents before deadlines
Act as main point of contact for potential clients and complete intake assessments to send to attorneys
Manage travel logistics for one or more attorneys
Answer phones and take messages
Manage schedules
Schedule court depositions, hearings, and other meetings as determined by an attorney
Keep and organize court files
Obtain medical records and billing statements for submissions and/or settlement demands.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
Intake Coordinator
National Infusion Services
07.2019 - 05.2020
Act as the main point of contact for patients, caregivers, referral sources, and Sales team
Resolve patient issues and respond to phone and fax inquiries regarding in-home IV order requests
Assess patient needs and document all communication in the Electronic Medical Records system regarding coordination of care
Communicate with various departments by providing information pertaining to equipment, supplies, and services needed to start patients on service with our company
Collaborate with patient's insurance professionals to verify patient benefit coverage and financial responsibility
Relay insurance coverage and patient responsibility to referral sources, Sales, and patients
Discuss patient responsibility and documentation required for billing of services
Confirm start of care details with all parties to ensure a seamless transition into homecare for our customers.
Certified Sterile Compounding Technician
Bioscrip Infusion Services
03.2018 - 06.2019
Understands USP Chapter 797, ASHP guidelines for cytotoxic drug compounding and company policies concerning sterile compounding
Enforces Company policy on cleanroom protocol, testing, documentation, and remedial action
Checks labels, compounding documents, and prescriptions for content
Checks final product for particulate matter and container integrity
Labels compounded products when state regulations permit
Monitors cleaning and quality control logs for completeness
Counted, measured and compounded medications following standard procedures.
Entered and processed patients' prescriptions into internal system.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Certified Pharmacy Technician
Our Lady of the Lake - Retail Pharmacy
09.2017 - 03.2018
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
Protects patients and employees by adhering to infection-control policies and protocols
Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
Maintains records by recording and filing physicians' orders and prescriptions
Ensures medication availability by delivering medications to nursing departments
Unit dose Nursing Home medicine.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Certified Pharmacy Technician
Opelousas General Hospital
05.2017 - 09.2017
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
Protects patients and employees by adhering to infection-control policies and protocols
Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
Maintains records by recording and filing physicians' orders and prescriptions
Ensures medication availability by delivering medications to nursing departments.
Certified Pharmacy Technician
Ochsner Hospital
08.2016 - 05.2017
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
Protects patients and employees by adhering to infection-control policies and protocols
Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
Maintains records by recording and filing physicians' orders and prescriptions
Ensures medication availability by delivering medications to nursing departments.
Certified Pharmacy Technician
Acadiana Prescription Shop
02.2016 - 05.2016
Under the supervision of Pharmacist, performs a variety of technical and clerical duties for the pharmacy
Accurately and efficiently prepare prescription orders
Verify prescription information and dosage
Enter patient and order information into the pharmacy system
Process and submit insurance claims
Provide quality customer service to patients and other healthcare providers.
Certified Pharmacy Technician
Promise Hospital
09.2014 - 12.2015
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
Protects patients and employees by adhering to infection-control policies and protocols
Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
Maintains records by recording and filing physicians' orders and prescriptions
Ensures medication availability by delivering medications to nursing departments
Worked alongside licensed pharmacists to provide excellent service within LTAC hospital setting.
Certified Pharmacy Technician
QOL MEDS
06.2012 - 09.2014
Served as the Patient Assistant Program Coordinator assisting low income patients get their medication through manufacture programs
Under the supervision of Pharmacist, performs a variety of technical and clerical duties for the pharmacy
Accurately and efficiently prepare prescription orders
Verify prescription information and dosage
Enter patient and order information into the pharmacy system
Process and submit insurance claims
Provide quality customer service to patients and other healthcare providers
Worked alongside Doctors in the clinic to provide patient assistance medications to the patients who couldn’t afford their medications.
Certified Pharmacy Technician
Walmart Pharmacy
03.2010 - 06.2012
Under the supervision of Pharmacist, performs a variety of technical and clerical duties for the pharmacy
Accurately and efficiently prepare prescription orders
Verify prescription information and dosage
Enter patient and order information into the pharmacy system
Process and submit insurance claims
Provide quality customer service to patients and other healthcare providers.
Pharmacy Technician Trainee
Bernard's Family Pharmacy
09.2007 - 11.2009
Under the supervision of Pharmacist, performs a variety of technical and clerical duties for the pharmacy
Accurately and efficiently prepare prescription orders
Verify prescription information and dosage
Enter patient and order information into the pharmacy system
Process and submit insurance claims
Provide quality customer service to patients and other healthcare providers
Completed 600 hours of practical experience in pharmacy tech training program.
Education
HIGH SCHOOL DIPLOMA -
CENTRAL HIGH SCHOOL
05.2005
Skills
Prescription Processing
Medical & Pharmaceutical Terminology
Drug Classifications & Safety
Medication Inventory Management
Medicare, Medicaid & Insurance Claims Processing
Customer Service/Customer Relations
Strong attention to detail
Reliable and strong work ethic
Intravenous admixture preparation
Prescription Management
Drug storage procedures
Insurance Verification
Insurance Billing
Sterile technique
Workflow Optimization
Certification
CPT.009548, Louisiana Board of Pharmacy
Timeline
Legal Assistant
McGlynn, Glisson, and Mouton Injury Attorneys
10.2020 - 04.2024
Intake Coordinator
National Infusion Services
07.2019 - 05.2020
Certified Sterile Compounding Technician
Bioscrip Infusion Services
03.2018 - 06.2019
Certified Pharmacy Technician
Our Lady of the Lake - Retail Pharmacy
09.2017 - 03.2018
Certified Pharmacy Technician
Opelousas General Hospital
05.2017 - 09.2017
Certified Pharmacy Technician
Ochsner Hospital
08.2016 - 05.2017
Certified Pharmacy Technician
Acadiana Prescription Shop
02.2016 - 05.2016
Certified Pharmacy Technician
Promise Hospital
09.2014 - 12.2015
Certified Pharmacy Technician
QOL MEDS
06.2012 - 09.2014
Certified Pharmacy Technician
Walmart Pharmacy
03.2010 - 06.2012
Pharmacy Technician Trainee
Bernard's Family Pharmacy
09.2007 - 11.2009
HIGH SCHOOL DIPLOMA -
CENTRAL HIGH SCHOOL
CPT.009548, Louisiana Board of Pharmacy
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