Ashley Griffin
Torrance,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. People-oriented and calm under stress as skilled Behavioral Therapist focused on helping ABA patients. Implements successful treatment plans based on evidence-based practices. Dedicated to building strong support networks with professionals and loved ones.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Developmental Pathways
02.2024 - Current
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Developed, managed and oversaw progress reports and treatment plan to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
Parking Attendant
ABM
03.2022 - 02.2024
- Greeting guests, helping to unload luggage, parking cars carefully, and returning vehicles quickly when guests are ready to leave
- Assessed condition of customer vehicles both before and after parking to verify condition of vehicles
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Team Member
The UPS Store
01.2022 - 03.2022
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Sales associate
Bath and Body Works
10.2021 - 01.2022
- Managed all retail duties, including cashier work, restocking, and customer communication
- Handled customer-service including POS, sales, and inventory management
- Maintained high-level product knowledge.
Cashier
Knotts Soak City
06.2017 - 08.2017
- Process an average of 200 transactions each day in a timely manner
- Balance the needs of multiple guests simultaneously in a fast-paced retail environment
- Stocked and restocked inventory when shipments were received.
Volunteer Clerical Assistant
Cedar Sinai Medical Center
06.2017 - 08.2017
- Completed clerical tasks such as filing, copying, and distributing mail
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Collaborated with various departments to complete assigned tasks
- Input data into spreadsheets and databases
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
El Camino College
Torrance, CADiploma -
Junipero Serra High School
Gardena, CA06.2019
Skills
- Client Service
- Vehicular Operation
- Oral Communication
- Cash Handling
- Customer Service Excellence
- Verbal Comprehension
- Technical Support
- Computer Skills
- Adapt to Diverse Groups
- Product Promotion
- Product and Service Sales
- Guest Relations
- Data analysis skills
- Relationship Building
- Behavioral Skills Training
Certification
- Financial Literacy Courses, 01/01/15, 01/01/17
- Certified Food Handler, 01/01/17, 01/01/21
Timeline
Behavior Therapist
Developmental Pathways
02.2024 - Current
Parking Attendant
ABM
03.2022 - 02.2024
Team Member
The UPS Store
01.2022 - 03.2022
Sales associate
Bath and Body Works
10.2021 - 01.2022
Cashier
Knotts Soak City
06.2017 - 08.2017
Volunteer Clerical Assistant
Cedar Sinai Medical Center
06.2017 - 08.2017
El Camino College
Diploma -
Junipero Serra High School