ASHLEY GRIMES
Children's Village
Nanuet
1
Certification
16
years of professional experience
Strategic Human Services leader with 15 years in residential services, behavioral health, and substance use treatment. Expertise in program management, trauma-informed care, crisis intervention, and regulatory compliance. Experienced in supervising multidisciplinary teams and fostering supportive environments for individuals with developmental disabilities and behavioral health challenges. Committed to empowering personal growth and community integration through person-centered care.
Work History
Direct Support Counselor
6 Months- Provide direct support and counseling services to individuals recovering from alcohol and substance use disorders.
- Assist residents with achieving treatment goals, developing healthy coping skills, and maintaining recovery-focused lifestyles.
- Facilitated individual and group discussions on addiction recovery, relapse prevention, emotional wellness, and life skills, enhancing residents' understanding and coping strategies.
- Utilized trauma-informed and person-centered approaches to engage clients and promote long-term recovery outcomes.
- Provide crisis intervention and emotional support while maintaining a safe and therapeutic environment.
- Collaborate with clinical staff, case managers, and treatment teams to support positive treatment outcomes.
- Maintain accurate documentation, progress notes, and reports in accordance with agency and regulatory requirements.
- Encouraged resident independence and personal responsibility, fostering successful community reintegration.
Residential Program Manager
2 Years 8 Months- Direct daily operations of an OPWDD residential program serving adult men with developmental disabilities.
- Ensured compliance with OPWDD regulations, agency policies, and person-centered planning standards, fostering a safe and supportive environment.
- Supervise, mentor, and evaluate residential staff while promoting a culture of accountability and excellence.
- Coordinate medical, behavioral, vocational, and community services to support individuals in achieving personal goals.
- Lead crisis intervention efforts utilizing Therapeutic Crisis Intervention (TCI) strategies.
- Monitored program documentation, medication administration, and service delivery to uphold regulatory standards and enhance resident safety.
- Collaborated with interdisciplinary teams to enhance quality-of-life outcomes and promote individual independence through tailored support.
Residential Program Manager
2 Years 8 Months- Direct daily operations of an OPWDD residential program serving adult men with developmental disabilities.
- Ensured compliance with OPWDD regulations and agency policies to uphold person-centered planning standards.
- Ensure compliance with OPWDD regulations, agency policies, and person-centered planning standards.
- Coordinated medical, behavioral, vocational, and community services, facilitating individuals' achievement of personal goals.
- Lead crisis intervention efforts utilizing Therapeutic Crisis Intervention (TCI) strategies.
- Monitor program documentation, medication administration, and service delivery to maintain regulatory compliance.
- Collaborated with interdisciplinary teams to enhance quality-of-life outcomes and promote individual independence.
Control Room Specialist
4 Years 8 Months- Monitor facility operations and maintain a secure environment through surveillance and established safety protocols.
- Document incidents and operational activities to ensure accurate records and timely responses.
- Conduct security checks to prevent contraband entry and maintain facility integrity.
- Coordinate communication between departments and external agencies to address safety and operational concerns effectively.
Control Room Specialist
4 Years 8 Months- Monitor facility operations and maintain a secure environment through surveillance and established safety protocols.
- Document incidents and movement logs, ensuring accurate and timely operational activity records.
- Conduct security checks to prevent contraband entry and ensure facility safety.
- Coordinate communications between departments and external agencies to address safety and operational concerns.
Program Manager
5 Years- Managed residential programming for youth with developmental, emotional, and behavioral challenges.
- Supervised and coached a team of more than 20 employees.
- Supervised and coached team of 20+ employees to enhance staff development and program effectiveness.
- Oversaw incident reporting, quality assurance activities, and regulatory compliance initiatives.
- Implemented operational improvements to streamline communication and improve service delivery.
- Collaborated with families, clinicians, and community providers to deliver comprehensive support services.
- Fostered a positive, trauma-informed environment for youth and staff.
Program Manager
5 Years- Managed residential programming for youth with developmental, emotional, and behavioral challenges, fostering individual growth and well-being.
- Supervised and coached a team of more than 20 employees.
- Supervised and coached a team of over 20 employees, enhancing team capabilities and service delivery.
- Oversaw incident reporting, quality assurance activities, and regulatory compliance initiatives.
- Partnered with families, clinicians, and community providers to ensure comprehensive support services.
- Partnered with families, clinicians, and community providers to coordinate comprehensive support services, ensuring holistic care.
- Provided 24-hour on-call crisis intervention and support for youth and staff.
Residential Life Supervisor
3 Years- Supervised and supported staff delivering residential and therapeutic services, enhancing youth well-being.
- Coached and trained staff on trauma-informed care and crisis management, improving service delivery.
- Ensured compliance with treatment plans, documentation requirements, and organizational standards.
- Collaborated with interdisciplinary teams to align treatment and developmental goals, fostering holistic support.
Residential Life Supervisor
3 Years- Supervised and supported staff in delivering effective residential and therapeutic services to youth.
- Coached and trained staff in trauma-informed care and crisis management to enhance service delivery.
- Ensured adherence to treatment plans and documentation requirements, maintaining high organizational standards.
- Collaborated with interdisciplinary teams to support treatment and developmental goals.
Recreation Coordinator
2 Years- Developed and facilitated therapeutic recreational programs that enhanced emotional, social, and behavioral growth for participants.
- Organized educational, cultural, and community activities that fostered community engagement and personal development.
- Collaborated with treatment teams to tailor recreational programming to meet specific goals outlined in individual service plans.
Recreation Coordinator
2 Years- Developed and facilitated therapeutic recreational programs that enhanced emotional, social, and behavioral growth.
- Organized educational, cultural, and community-based activities to engage participants and foster community connections.
- Collaborated with treatment teams to ensure recreational programming supported individual service plans and therapeutic goals.
Youth Development Counselor
3 Years- Supported youth in developing daily living skills and behavioral strategies for successful community integration.
- Facilitated life skills and emotional regulation groups, promoting personal development and resilience among participants.
- Applied Sanctuary Model and Therapeutic Crisis Intervention (TCI) practices to manage crises and foster positive youth outcomes.
Youth Development Counselor
3 Years- Coached youth in daily living skills, behavioral interventions, and community integration to enhance independence.
- Led groups on life skills, emotional regulation, and personal development to foster personal growth.
- Applied Sanctuary Model and Therapeutic Crisis Intervention (TCI) practices to manage crises and promote positive outcomes.
Education
Bachelor of Human Services - Human Services
Skills
Substance Use Disorder Support
Crisis intervention
Trauma-Informed Care
Person-Centered Planning
Behavioral Support Strategies
OPWDD Services & Compliance
Regulatory Compliance
Program Evaluation
Residential Program Management
Staff development
Addiction Counseling
Crisis Documentation
Team collaboration
Conflict resolution
Certification
- Therapeutic Crisis Intervention (TCI) Facilitator
- AMAP Certified
- CPR & First Aid Certified
- Advanced Sanctuary Certification
- Commercial Sexual Exploitation of Children (CSEC)
- Suicide Prevention Training
- PTSD Training
Professional Highlights
- Over 15 years of experience in residential services, behavioral health, and human services leadership.
- Extensive experience supporting individuals with developmental disabilities, behavioral health challenges, and substance use disorders.
- Strong background in OPWDD compliance, trauma-informed care, and crisis intervention.
- Proven leader with experience supervising multidisciplinary teams and overseeing residential operations.
- Committed to empowering individuals through person-centered care, recovery-oriented support, and community integration.
Timeline
Direct Support Counselor
Loeb House
03.2026 - CurrentRead More
Residential Program Manager
Ability Beyond
01.2024 - CurrentRead More
Residential Program Manager
Ability Beyond
01.2024 - CurrentRead More
Control Room Specialist
Children's Village
01.2022 - CurrentRead More
Control Room Specialist
Children's Village
01.2022 - CurrentRead More
Program Manager
Julia Dyckman Andrus Memorial, Inc.
01.2019 - 01.2024Read More
Program Manager
Julia Dyckman Andrus Memorial, Inc.
01.2019 - 01.2024Read More
Residential Life Supervisor
Good Shepherd Services
01.2016 - 01.2019Read More
Residential Life Supervisor
Good Shepherd Services
01.2016 - 01.2019Read More
Recreation Coordinator
Good Shepherd Services
01.2014 - 01.2016Read More
Recreation Coordinator
Good Shepherd Services
01.2014 - 01.2016Read More
Youth Development Counselor
Good Shepherd Services
01.2011 - 01.2014Read More
Youth Development Counselor
Good Shepherd Services
01.2011 - 01.2014Read More
Metropolitan College of New York
Bachelor of Human Services from Human Services
Read More