Ashley Grow
Summary
Accomplished Dental Hygienist with a proven track record at Garner Family Dentistry, enhancing patient care through expert ultrasonic instrumentation and exceptional patient relationship building. Achieved significant improvements in patient retention and oral health outcomes by leveraging skills in digital radiographs and compassionate care. Continuously pursued professional development to stay at the forefront of dental hygiene practices. Passionate Dental Hygienist excited to take next career step in rewarding Dental Hygienist Supervisor role. Offering more than 10 years experience in preventive dental care. Skilled in developing oral health programs and patient education programs. Patient-focused and quick to build long-term relationships with patients and colleagues.
Overview
18
18
years of professional experience
Work History
Register Dental Hygienist
Garner Family Dentistry
07.2022 - Current
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Check eligibility and benefits for patients in restorative and hygiene, one week in advance.
- Implement protocol for office to go paperless
Registered Dental Hygienist
Wando Family Dentistry
12.2016 - 06.2022
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
- Strengthened communication skills by presenting complex information in an understandable manner to diverse patient populations.
- Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
- Developed individualized treatment plans to address specific patient needs and concerns.
- Coordinated with dental insurance providers to verify coverage and obtain necessary pre-authorizations for patient treatments, streamlining the financial aspect of care delivery.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
Dental Assistant
Lowcountry Oral And Maxillofacial Surgery
01.2006 - 05.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Education
Bachelor of Science - Dental Hygiene
Florence Darlington Technical College
Florence, SC05.2013
Bachelor of Science - Physical Education And Health Promotion
College of Charleston
Charleston, SC07.2008
Skills
- Ultrasonic instrumentation
- Patient relationship building
- Patient Education
- Infection Control
- Treatment Planning
- Digital Radiographs
- Radiographic interpretation
- Medical billing and coding
- Insurance Claims
- Case Management
- Caring and Compassionate
- Appointment Scheduling
- Team Collaboration
- Electronic Dental Record (EDR)
Timeline
Register Dental Hygienist
Garner Family Dentistry
07.2022 - Current
Registered Dental Hygienist
Wando Family Dentistry
12.2016 - 06.2022
Dental Assistant
Lowcountry Oral And Maxillofacial Surgery
01.2006 - 05.2013
Bachelor of Science - Dental Hygiene
Florence Darlington Technical College
Bachelor of Science - Physical Education And Health Promotion
College of Charleston
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