Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Service Assistant
Mckenna Audi
07.2023 - 12.2023
Greets customers, answers customer inquiries, directs and announces calls and provides directions.
Prepares and maintains records by entering information on received calls and payments, where necessary.
Operates computer, various software, phone, photocopy machine, and shredding machine, etc.
Promptly, professionally, and courteously assist customers with scheduling of appointments and loaner/rental car provisions
Reconcile daily transactions
Assisted porting team when they were understaffed or at high demand
Barista Shift Supervisor
Starbucks
07.2021 - 07.2023
Maintained accurate inventory counts to meet customer demands and sustain operations.
Accurately completed end-of-day financial tasks worth over $4000 in cash and card transactions daily.
Served customers quickly and efficiently and created strategies to prevent delays.
Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Completed store opening and closing procedures and balanced tills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
High School Diploma -
Norwalk High School
Norwalk, CA
06.2021
Skills
Guest Service and Assistance
Time Management Skills
Coaching and Mentoring
Process Payments
Merchandise Restocking
Cashier Oversight
New Hire Training
Safe Food Handling Practices
Timeline
Service Assistant
Mckenna Audi
07.2023 - 12.2023
Barista Shift Supervisor
Starbucks
07.2021 - 07.2023
High School Diploma -
Norwalk High School
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