ASHLEY GUEVARA
Los Angeles,CA
Summary
A graduate from the University of California, Santa Cruz. B.A. in Film and Digital Media. My passion as a visual creator is to recreate my ideas into reality. I am looking to leverage the knowledge and experience I posses within your company. Starting a concept, creating, designing, editing it all the way through to the finish. My most admirable qualities include problem solving, innovating, consistency and a team player attitude.
Overview
10
10
years of professional experience
Work History
Startup Founder
Shelly's Pet Services
06.2018 - Current
- Prepared food and water following instructions from pet owners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior by taking them on Hikes and walks on the beach.
Background Actor
Central Casting
02.2014 - Current
- Worked collaboratively with other actors to perform scenes and convey stories.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Provided input to directors on character development.
- SAG Eligible
Pop Up Sales Associate
Voight! Valentina
07.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise for Voight's first Pop Up Event .
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Marketing Intern
Bay Eight Recording Studio
01.2022 - 06.2022
- Part-Time:Helped with planning and hosting of marketing events.
- Greeted clients, assisted with requirements and directed to correct business locations.
- Managed all administrative tasks such as filing, deliveries and telephone calls in self-directed fashion.
- Tracked project and customer details using Hubspot.
- Controlled video input for live conferences or performances and pre-recorded productions.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
Sales Assistant Team Member
Eden Park Paris
12.2021 - 05.2022
- Part- Time:Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Recommended complementary purchases to customers, increasing revenue.
- Wrapped, boxed and weighed bakery department products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Opened and closed the Store
Marketing Manager
Impact Consulting
12.2021 - 03.2023
- Part-Time Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Attended all meeting with the President of the Hub in order to order to implement projects tasks meeting timeline's and exceeding expectations.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Managed team engaged in ongoing product optimization, account management and ad placement.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions in order to get new leads.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Student Note Taker
University Of California, Santa Cruz
01.2020 - 08.2021
- Supported students directly during classes and laboratories.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Assisted multiple students with notes from specific classes.
- Verified details to deliver clear, comprehensive and accurate notes.
- Located materials and online resources by demonstrating use of equipment and software.
- Helped students with library research by locating resources and specific details.
Marketing & Archive Intern
Viver Brasil Dance Company
06.2019 - 08.2019
- Worked closely with the Executive and Artistic Director in order to develop an infrastructure for organizing historical documents and digitizing images, videos, and documents.
- Created video content for the NEA Networks Grant Application of $15,000.00
- Shadowed meetings and observed marketing director to grow professional experience.
- Prepared persuasive sales and marketing presentation materials to engage clients.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Researched and recorded origins, provenance and historical significance of archival materials.
Service Greeter
Citydog! Club
04.2018 - 05.2019
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests and pets.
- Trained, walked and exercised pets of different sizes and temperaments.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Prepared food and water following instructions from pet owners.
- Tracked information about pet health, behavior and food and fluid intake for diagnostic purposes.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Communicated professionally with pet owners via phone, email, and text.
- Modified or help others modify pet behavior with proven, safe strategies.
- Gave medication to pets following guidelines from owners.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
Front Desk Receptionist
Abir, Cohen, Treyzon, Salo LLP
03.2017 - 03.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Organized, maintained and updated information in computer databases.
Guest Service Ambassador
Universal Studios Hollywood
03.2015 - 12.2016
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Greeted guests upon arrival by providing warm welcome.
Restaurant Waiter
California Chicken Cafe
09.2014 - 03.2015
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new servers on restaurant policies and procedures.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Z Garden
09.2013 - 10.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
B.A. Degree - Film & Digital Media
University of California
2021
A.A. Degree - Liberal Arts
Santa Monica College
2019
Skills
- Adobe Creative Suite
- Web Design
- Hubspot
- Type 50 wpm
- Coordinate Events
- Social Media Content Creation
- Customer Service
- Social Media Strategy
- Website Creation
- Editing
- Speaking
- Purchase Packaging
- Market Research
- Positive Customer Engagement
- POS System Operations
- Time Management
Additional Information
- Short Film called “The Last Piece” winter 2021
- The Annual Gilman Scholarship Award 2020 to study abroad in Morocco
- Part of The Honors Society Program
- Kappa Alpha Theta
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pop Up Sales Associate
Voight! Valentina
07.2022 - 07.2022
Marketing Intern
Bay Eight Recording Studio
01.2022 - 06.2022
Sales Assistant Team Member
Eden Park Paris
12.2021 - 05.2022
Marketing Manager
Impact Consulting
12.2021 - 03.2023
Student Note Taker
University Of California, Santa Cruz
01.2020 - 08.2021
Marketing & Archive Intern
Viver Brasil Dance Company
06.2019 - 08.2019
Startup Founder
Shelly's Pet Services
06.2018 - Current
Service Greeter
Citydog! Club
04.2018 - 05.2019
Front Desk Receptionist
Abir, Cohen, Treyzon, Salo LLP
03.2017 - 03.2018
Guest Service Ambassador
Universal Studios Hollywood
03.2015 - 12.2016
Restaurant Waiter
California Chicken Cafe
09.2014 - 03.2015
Background Actor
Central Casting
02.2014 - Current
Server
Z Garden
09.2013 - 10.2014
B.A. Degree - Film & Digital Media
University of California
A.A. Degree - Liberal Arts
Santa Monica College