Ashley Gurule

Updating prices I also help at the register I change the signs the end ring in new products that get put out on the shelves through NextGen and CT 2020

• Assisted in organizing and managing document scanning processes for efficient workflow.
• Learned to operate scanning equipment, ensuring optimal performance and output quality.

• Coordinated catering orders, ensuring timely delivery and adherence to client specifications.
• Developed and maintained relationships with vendors for quality ingredient sourcing.
• Assisted in menu planning, considering dietary restrictions and customer preferences.
• Managed inventory levels to ensure availability of catering supplies and ingredients.
• Collaborated with kitchen staff to optimize food preparation processes for events.
• Trained new team members on catering procedures and best practices for efficiency.
• Implemented feedback collection methods from clients to enhance service quality.
• Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
• Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.

• Assisted in managing daily operations, ensuring smooth workflow and customer satisfaction.
• Developed training materials for new staff to enhance onboarding process.
• Coordinated inventory management, optimizing stock levels through regular audits.
• Implemented promotional strategies to drive sales and improve customer engagement.
• Streamlined communication between departments to enhance operational efficiency.
• Monitored performance metrics, identifying areas for improvement and corrective actions.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Facilitated team meetings, fostering collaboration and addressing operational challenges.
• Provided support in budget management, assisting with cost control initiatives.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.