Ashley Guscott
Albany ,NY
Summary
Seeking leverage expertise in phlebotomy in order to apply strong interpersonal skills, organizational abilities, and eagerness to learn in providing quality patient care. With over 10 years of experience, I am committed to assisting healthcare professionals in ensuring a seamless and patient-centric experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Stewart’s Shops
Albany, NY
04.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Personal Care Assistant
Avila Retirement Community
Albany, NY
02.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Care Assistant
All Metro Health Care Agency
Albany, Ny
03.2014 - 02.2017
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Education
Albany High School
Albany, NY06.2013
Skills
Communication, Patient Identification, Physical Stamina, Time Management, Interpersonal Skills, Leadership and collaboration
Certification
Certified Phlebotomist
Timeline
Supervisor
Stewart’s Shops
04.2020 - Current
Personal Care Assistant
Avila Retirement Community
02.2017 - Current
Personal Care Assistant
All Metro Health Care Agency
03.2014 - 02.2017
Albany High School