Ashley Gustafson
Cary,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Walgreens
05.2021 - Current
- Maintained 100% on weekly inventory scan accuracy.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Accomplished multiple tasks within established timeframes.
- Created and managed project plans, timelines and budgets.
- Monitored project performance to identify areas of improvement and make adjustments.
- Negotiated vendor agreements and built relationships across multiple commodities.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Coordinated recall or market withdrawal activities as necessary.
- Sorted donations to determine value based on style, quality and condition in connection with original value.
- Priced and tagged various products based on pricing guide to optimize sales volume.
Shift Lead
Walgreens
08.2019 - 05.2021
- Completed store opening and closing procedures and balanced tills.
- Maintained safe working environment by observing safety procedures, policies and regulations..
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted performance reviews and provided staff with feedback and guidance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assembled and disassembled promotional materials such as signs, banners and cardboard displays.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Safely administered various vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Beauty Consultant
Walgreens
09.2017 - 08.2019
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Maintained counter and display areas for cleanliness and organization.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Professionally applied makeup to clients for proms, weddings, and special occasions.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Regularly recognized as top seller for monthly promotional products.
Customer Service Associate
Walgreens
04.2015 - 09.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted with operation of photographic processing machines and equipment to produce images and prints.
- Maintained photo lab printers and processing equipment, ensuring proper functioning for each shift.
- Provided high level of assistance to customers regarding special photo projects.
- Followed lean manufacturing techniques to improve photographic processing efficiency.
Education
High School Diploma -
Prairie Ridge High School
Crystal Lake05.2012
Skills
- Inventory Tracking
- Vendor Management
- Trend Forecasting
- Discrepancy Resolution
- Operations Management
- Project Planning
- Decision-Making
- Written and Verbal Communication
- Team Building
- Conflict Resolution
- Organizational Skills
Timeline
Inventory Specialist
Walgreens
05.2021 - Current
Shift Lead
Walgreens
08.2019 - 05.2021
Beauty Consultant
Walgreens
09.2017 - 08.2019
Customer Service Associate
Walgreens
04.2015 - 09.2017
High School Diploma -
Prairie Ridge High School