Ashley Guzman
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
Work History
Office Coordinator, Medical Assistant
New Concepts Medical Group
Northridge, CA
04.2015 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Shift Manager/Key Holder
Auntie Anne's Pretzels
Northridge, CA
06.2010 - 10.2015
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed inventory levels, ensuring adequate stock for smooth business operations.
Education
No Degree - Medical Assistant
Everest College
Reseda, CA02-2015
High School Diploma -
Sylmar High School
Sylmar, CA06-2013
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Scheduling
- Records management
- Staff management
- Inventory coordination
- Document management
- Mail handling
- Clear oral/written communication
- Staff training
- Inventory control
Languages
Spanish
Professional Working
Timeline
Office Coordinator, Medical Assistant
New Concepts Medical Group
04.2015 - Current
Shift Manager/Key Holder
Auntie Anne's Pretzels
06.2010 - 10.2015
No Degree - Medical Assistant
Everest College
High School Diploma -
Sylmar High School