Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ashley Haas

Woodstock,GA

Summary

Dynamic and detail-oriented professional with exceptional customer service skills honed at Starbucks. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining cleanliness, contributing to a welcoming environment that fosters loyalty and repeat business. Committed team player with a strong focus on achieving results.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.

Overview

20
20
years of professional experience

Work History

Pet Sitter

Various
07.2005 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Gave medication to pets following guidelines from owners.
  • Offered grooming services to pets, including bathing and brushing, to maintain their hygiene and appearance.
  • Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.

Barista

Starbucks
03.2016 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Promotional setup
  • Created signage

Nail Technician

313 Salon, Spa and Boutique
05.2010 - 10.2010
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.

Sales Associate

Lane Bryant
01.2010 - 05.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Nail Technician

313 Salon, Spa and Boutique
02.2007 - 01.2009
  • Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
  • Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.

Sales Associate

Bath and Body Works, Limited Brands
06.2006 - 02.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

The Cottage School
Roswell, GA

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Cash register operation
  • Decision-making
  • Excellent memory
  • POS systems
  • Animal and people oriented

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Animal Care
  • Being the best fur mom I can be
  • Being friendly and out going
  • Reading
  • Knitting and Crocheting
  • Watching Movies and TV Shows

Timeline

Barista

Starbucks
03.2016 - 09.2024

Nail Technician

313 Salon, Spa and Boutique
05.2010 - 10.2010

Sales Associate

Lane Bryant
01.2010 - 05.2010

Nail Technician

313 Salon, Spa and Boutique
02.2007 - 01.2009

Sales Associate

Bath and Body Works, Limited Brands
06.2006 - 02.2007

Pet Sitter

Various
07.2005 - Current

High School Diploma -

The Cottage School

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Ashley Haas