Ashley Halbrucker
Sussex
Summary
enthusiastic hard working team player. effective at multitasking to satisfy customers in need. knowledgeable in customer service and cash handling.
Overview
14
14
years of professional experience
Work History
Bartender/Assistant Manager
Pistol Petes Pizza And Grill
10.2017 - 09.2024
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
- Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
Bank Teller
US Bank
03.2016 - 07.2017
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Server/bartender
Mad Dog Saloon
04.2015 - 04.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Party Hostess, Cashier, Supervisior
Flabbergast
03.2011 - 11.2014
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Completed opening and closing checklists of facility to verify security of building, staff and parking area.
- Completed party checklist to confirm each party received contracted elements of party package.
- Delivered exceptional customer service by attentively listening to client concerns and promptly addressing issues that arose during events.
- Handled event logistics, including room setup, decoration arrangement, and guest seating management.
- Maintained detailed knowledge of venue offerings such as available rooms, capacities, pricing plans in order to provide accurate information upon inquiry.
- Prepared facility liability waivers and verified customers' completion before starting children's birthday parties.
- Cheerfully briefed customers on facility rules, amenities and party policies.
- Maintained a welcoming atmosphere with excellent interpersonal skills and friendly demeanor.
- Trained new Party Hostesses on company policies and procedures to maintain high-quality service standards.
Education
Licience - Esthetics
Insitute of Beauty And Wellness
Milwaukee, WI01.2018
High School Diploma -
Menomonee Fallls High School
menomonee falls06.2010
Skills
- Cleanliness Maintenance
- Fast-Paced Environment
- Salesmanship
- Product Promotion
- Efficient multitasking
- Cleaning and sanitation
- Cleaning proficiency
- Supply Replenishment
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Attention to Detail
- Time Management
- Reliability
- Customer Satisfaction
- Customer service excellence
- Organizational Skills
Timeline
Bartender/Assistant Manager
Pistol Petes Pizza And Grill
10.2017 - 09.2024
Bank Teller
US Bank
03.2016 - 07.2017
Server/bartender
Mad Dog Saloon
04.2015 - 04.2016
Party Hostess, Cashier, Supervisior
Flabbergast
03.2011 - 11.2014
Licience - Esthetics
Insitute of Beauty And Wellness
High School Diploma -
Menomonee Fallls High School
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