Ashley Haley
Stanton,IA
Summary
Detail-oriented Medical Laboratory Technician with expertise in patient interaction and laboratory safety. Proven ability to perform quality control tests and maintain accurate clinical documentation, ensuring compliance with regulatory standards. Skilled at using laboratory expertise and medical knowledge to help professionals make accurate decisions and support objectives. Manage equipment, supplies and chemicals efficiently to coordinate smooth laboratory operations. Knowledgeable in clinical diagnostic equipment. .
Overview
29
29
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Clarinda Regional Health Center
Clarinda, Iowa
12.2016 - Current
- Conducted routine laboratory tests following established protocols and safety procedures.
- Prepared samples for analysis by properly labeling and organizing specimens.
- Maintained laboratory equipment by performing regular cleaning and calibration tasks.
- Assisted in documenting test results accurately in laboratory information systems.
- Collaborated with team members to ensure smooth workflow in the lab environment.
- Followed infection control practices to maintain a safe laboratory workspace.
- Supported quality control processes by participating in equipment inspections and validations.
- Recorded all test results accurately into the laboratory computer system.
- Verified patient information and collected specimens according to established protocols.
- Performed quality control tests on laboratory equipment and supplies to ensure accuracy of results.
- Processed specimens using automated analyzers according to standard operating procedures.
- Cleaned and sterilized lab area, tools and equipment.
- Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
- Ordered laboratory supplies to maintain inventory stock.
- Prepared reagents, media, stains, solutions, and other materials used in testing procedures.
- Reported any suspected problems with test performance directly to supervisor or clinical staff members.
- Collaborated with other healthcare professionals when needed to provide optimal patient care.
- Ensured compliance with applicable regulatory standards such as CLIA.
- Assisted with the training of new personnel in laboratory techniques and procedures.
- Operated point-of-care testing equipment in a fast-paced environment, ensuring rapid response times.
- Conducted blood tests for transfusions.
Optometric Technician
Family Vision Center
Red Oak, Iowa
04.2020 - 01.2021
- Prepared examination rooms and maintained cleanliness standards.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Recorded patient histories and updated electronic health records accurately.
- Provided excellent customer service and addressed patient inquiries promptly.
- Scheduled appointments for patients according to their needs and preferences.
- Answered phone calls from customers inquiring about services offered by the practice.
- Checked patient records for accuracy and updated them when necessary.
- Maintained a clean work environment by sterilizing instruments after each use.
- Ensured that all medical equipment was functioning properly before use.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Contacted insurance companies to verify coverage information prior to treatment.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Verified prescriptions written by doctors prior to filling orders.
- Prepared invoices for services rendered and collected payments from patients.
CMA,CNA,RA
Good Samaritan Society
Red Oak, Iowa
03.2006 - 05.2014
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene needs.
- Documented patient care activities in electronic health records accurately.
- Provided emotional support and companionship to patients and families.
- Maintained a clean and safe environment for patients and staff.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted with medication administration, including dispensing and documentation of patient medications.
- Managed the storage of hazardous drugs and disposal of expired and unused medications according to policy guidelines.
- Administered scheduled drugs under direct supervision of licensed nurse.
- Maintained accurate medication records and documentation for compliance.
Forklift Operator
Eaton Corporation
Shenandoah, Iowa
09.2004 - 01.2006
- Operated forklifts to transport materials within warehouse efficiently.
- Loaded and unloaded shipments while ensuring proper placement in storage areas.
- Conducted routine inspections of forklift equipment for safety compliance.
- Maintained accurate records of materials handled and transported daily.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Packaged, labeled and tagged goods before transfer.
- Used handheld scanners for warehouse management system compliance.
Assembly Line Production Worker
ROMECH Automotive
Red Oak, Iowa
08.2003 - 04.2004
- Assembled components according to specifications and quality standards.
- Maintained cleanliness and organization of work area to ensure safety.
- Collaborated with team members to meet daily production targets.
- Inspected finished products for quality assurance and compliance.
- Followed safety protocols to minimize workplace accidents and hazards.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Loaded and unloaded parts into machines for processing.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Identified defective parts or items needing rework during inspections.
Dietary Aide
Good Samaritan Society
Villisca, Iowa
06.2001 - 08.2003
- Assisted kitchen staff with food preparation and service during meal times.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported residents with dining needs, ensuring a pleasant eating experience.
- Followed safety protocols to ensure proper food handling and sanitation practices.
- Collaborated with healthcare team to address specific dietary restrictions of residents.
- Participated in training sessions to stay updated on dietary best practices and procedures.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Treated patients and team members with dignity and respect.
Newspaper Carrier
Omaha World-Herald
Nodaway, IA
03.1996 - 11.1999
- Delivered newspapers to assigned routes in timely manner.
- Collected payments from subscribers and maintained accurate records.
- Communicated with customers about delivery issues and service updates.
- Ensured newspapers were properly bundled for efficient distribution.
- Reported delivery problems to management for resolution.
- Maintained equipment, including bicycles and delivery bags, in good condition.
- Developed strong customer relationships to enhance service satisfaction.
Education
Associate of Science - General Studies
Iowa Western Community College
Council Bluffs, IA12-2023
Skills
- Patient interaction and clinical documentation
- Time management and quality control
- Laboratory safety and infection control
- Specimen processing and equipment maintenance
- Customer service excellence
Certification
Phlebotomy Certification Iowa Western Community College - 11/2016
References
References available upon request.
Timeline
Optometric Technician
Family Vision Center
04.2020 - 01.2021
Medical Laboratory Technician
Clarinda Regional Health Center
12.2016 - Current
CMA,CNA,RA
Good Samaritan Society
03.2006 - 05.2014
Forklift Operator
Eaton Corporation
09.2004 - 01.2006
Assembly Line Production Worker
ROMECH Automotive
08.2003 - 04.2004
Dietary Aide
Good Samaritan Society
06.2001 - 08.2003
Newspaper Carrier
Omaha World-Herald
03.1996 - 11.1999
Associate of Science - General Studies
Iowa Western Community College
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