ASHLEY HALLCY
Englewood,CO
Summary
Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Claim Project Coordinator (Temporary)
Keystone Experts and Engineers
11.2024 - 03.2025
- Make initial contact with clients to confirm each project's scope of work and the time frame required for an expert investigation.
- Coordinate with a nationwide team of experts on multiple open assignments to ensure quality and turnaround time compliance meets our established expectations for client deadlines, status updates, and billing information.
- Prepare billing invoice templates, package (prepare) finalized invoices and reports, and transmit to the clients.
Project Coordinator
Professional Restoration
05.2022 - 11.2024
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated staff schedules and monitored project milestones and deliverables.
- Provided training and administrative support to team members.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Negotiated contracts with vendors to secure cost-effective services and materials, positively impacting budget adherence.
Dispatch Manager
Spellman Transportation LLC
06.2020 - 05.2022
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
Office Manager
Brand Source Service and Repair
05.2014 - 02.2020
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Streamlined AP/AR processes to increase efficiency and reduce errors in data entry.
- Resolved customer complaints in professional and timely manner.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2009
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Project management
- Attention to detail
- Customer service
- Team leadership
- Conflict resolution
- Cost management
- Budget coordination
Certification
OSHA 10
Colorado Public Notary
Timeline
Insurance Claim Project Coordinator (Temporary)
Keystone Experts and Engineers
11.2024 - 03.2025
Project Coordinator
Professional Restoration
05.2022 - 11.2024
Dispatch Manager
Spellman Transportation LLC
06.2020 - 05.2022
Office Manager
Brand Source Service and Repair
05.2014 - 02.2020
High School Diploma -
Thomas Jefferson High School
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