Microsoft Suite
Hi, I’m
Ashley Hamilton
Dallas,TX
Our heritage and ideals, our code and standards - the things we live by and teach our children - are preserved or diminished by how freely we exchange ideas and feelings.
Walt Disney
Summary
Experienced nonprofit professional with a proven track record in project management, community engagement, and leadership roles. Adept at driving positive transformations, my distinctive skill set has been developed through various positions, including Executive Director of Operations & Resources at Corporate Confidence. In this pivotal role, I played a key part in launching and operationalizing a startup, developing comprehensive offerings, and fostering online presence through strategic website design and social media marketing. My mission is to leverage this corporate confidence and extensive experience to unite the corporate world with its communities, driving economic and educational change in the Dallas/Ft. Worth Metroplex.
Overview
25
years of professional experience
2
Certificate
Work History
Team FCD
Guest Services Supervisor
01.2010 - Current
Job overview
- Member of stadium operations part-time leadership team commissioned to resolve customer service issues and execute customer entry and exit to/from Toyota Stadium
- Supervise 10-12 ticket takers directly and 55+ part-time staff at large
- (Training, customer service, mediation/conflict resolution)
- Work with diverse populations and public service entities to ensure safety for all and have working knowledge of stadium layout to successfully guide all stakeholders.
Paul Quinn College
Work Program Director | Adjunct Professor
01.2021 - 01.2024
Job overview
- Managed day-to-day operations and a 2-million-dollar department budget while collaborating with executive leadership on strategy, recruitment and retention of students and corporate partners
- Improved partnership numbers to 40+ from 27 in 2021
- From 2021- 2023, served as lead instructor for the college's Career Management course required of all incoming students to the college
- Created opportunities for partner interaction with students, both on campus and at partner locations
- Created a yearly conference called L.E.A.P
- Week to give all students exposure, experience, engagement, and encouragement with the corporate world
- Small group sessions, mixers, professional development, and community service opportunities were presented in a variety of ways for the 3-day conference.
Corporate Confidence
Executive Director, Operations & Resources
01.2020 - 01.2022
Job overview
- Collaborated with founder/CEO in launching and executing the initial foundational operations and framework of a startup, contributing to the development of comprehensive package offerings that aligned with the company's goals and vision
- Spearheaded website design and played a key role in social media marketing strategies, enhancing the company's online presence and brand visibility, while also implementing effective financial organizational structures for streamlined operations
- Demonstrated strong organizational skills by planning and executing the 6 session Confidence Series (Classy, Cool, Calm) both virtual and in-person events, showcasing the ability to manage logistical details and ensure successful event outcomes.
The Container Store
Visual Sales Specialist
01.2020 - 01.2021
Job overview
- An integral member of the flagship store merchandising team, responsible for early morning truck unloading and store merchandising, ensuring timely and organized display of products for an enhanced customer shopping experience
- Selected to lead the "Gift Wrap Wonderland part-time team" during the holiday season, successfully maintaining optimal stock levels and orderliness, showcasing strong leadership skills and attention to detail while fulfilling and processing customer orders with accuracy and a positive customer-centric approach. Top-selling GRW in all of the company for the holiday season.
City Year
Community Engagement Director/ Impact Director/ Impact Manager
10.2014 - 01.2019
Job overview
- Founding member of the Dallas site as an Impact Manager supervising 10 AmeriCorps members through an eleven-month, full-time, school-based service program with goals of keeping students on track to graduate, establishing positive relationships with school partners and providing leadership development for AmeriCorps Members (ACM)
- As Impact Director supervised 4 Impact Managers and 40 AmeriCorps Members
- Liaised with Executive Directors and Principals as the contact for program fidelity, growth, and partner engagement
- Served as site point for Career Readiness Program - Leadership After City Year (LACY), which assisted ACMs with finding their path and ensuring transferrable skills to take into post-service life
- 2018 - LACY leader of the year
Dallas Independent School District
College and Career Readiness Coordinator
01.2014 - 10.2014
Job overview
- Mentored and assisted Tier 2 students, keeping them on track to graduate with a post-secondary plan
- Collaborated with counselors, faculty, and college access program representatives to offer graduation guidance to students with limited parent/guardian presence.
Education
Quinnipiac UniversityHamden, CT
Master of Science from Organizational Leadership
05.2016
Southern Methodist UniversityDallas, TX
Bachelor of Arts from History
05.2003
Skills
- Management
- Communication
- Travel Coordination
- Leadership and Change Management
- Event Planning/ Management
- Operations Management
- Coaching and Mentoring
- Staff Development and Training
- Contract Negotiation
- Program Development
- Public Speaking/ Presentations
- Work Planning and Prioritization
- Relationship Building
- Process Improvement
- Strategic Planning
- CRM Software
Certification
Certified Nonprofit Professional Certificate, Arizona State University and Center for Nonprofit Management
Licensed Childcare Director, Texas Department of Family and Protective Services
P.L.EX. (Preparing Leaders for Excellence), Disney Cruise Line
YMCA: Various certifications in training, risk management, fiscal management, and volunteerism.
Accomplishments
2018- LACY Leader of the Year
Software
Google Suite
Blackbaud
Salesforce
Canvas
Canva
Asana
Smartsheet
Power BI
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offCareer advancementHealthcare benefitsPersonal development programsWork from home option401k matchTimeline
Work Program Director | Adjunct Professor
Paul Quinn College
01.2021 - 01.2024
Executive Director, Operations & Resources
Corporate Confidence
01.2020 - 01.2022
Visual Sales Specialist
The Container Store
01.2020 - 01.2021
Community Engagement Director/ Impact Director/ Impact Manager
City Year
10.2014 - 01.2019
College and Career Readiness Coordinator
Dallas Independent School District
01.2014 - 10.2014
Guest Services Supervisor
Team FCD
01.2010 - Current
Quinnipiac University
Master of Science from Organizational Leadership
Southern Methodist University
Bachelor of Arts from History
Additional Experience
Anthony Travel, Inc. | Event Manager
Disney Cruise Line | Youth Activities Manager
North Texas State Soccer Association | Olympic Development Program/Youth Travel Administrator
Semones Family YMCA | School Age Site Director | Childcare Coordinator | Childcare Director
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