People Analytics
Ashley Hampton-Gayle
NJ
Summary
Driven analyst with 3 years of experience in data analysis and pattern recognition.
Strong communication, attention to detail, and process improvement. Seeking to leverage people and analytical skills to contribute to the success of a dynamic company.
Overview
8
8
years of professional experience
Work History
Fraud Analyst
StockX
Remote, NJ
01.2024 - Current
- Write and set risk rules in specialized software tools designed for detecting patterns associated with fraudulent activity.
- Train machine learning models to recognize fraudulent behavioral patterns
- Monitored real-time queues and analyzed high-risk transactions from specified points of sale
- Partner with brand protection to keep up to date on potential risk
- Analyze data to determine financial risk toward company
- ATO recovery
Fraud Specialist
StockX
Remote, NJ
08.2021 - 12.2023
- Maintained a 99% Chargeback win rate and tracked chargeback activity to identify best practices for determining fraud.
- Specializing in data involving high value transactions and 3rd party payment processors
- Identified areas for improvement in existing processes related to fraud prevention.
- Performed data analysis to identify patterns or trends indicative of potential fraudulent activity.
Authenticator II
StockX
Moonachie, NJ
11.2019 - 07.2021
- Spearhead launch of Portland facility
- Train junior employees
- Verify authenticity of over 100,000 products while maintaining 99% quality score
- Process over 20,000 outbound orders
Associate
The UPS Store 3904
Honolulu, HI
03.2018 - 04.2019
- Processed incoming and outgoing mail/packages according to established procedures
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Trained new associates on store operations, policies, and procedures.
- Processed payments using point-of-sale systems.
Sales Associate
Finishline Macy's Ala Moana Center
Honolulu, HI
08.2017 - 03.2018
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
Intern
Children's Museum of the Arts
New York, NY
06.2016 - 08.2016
- Organized field trips to local galleries and museums to provide children with real-life examples of artwork.
- Demonstrated techniques in a variety of mediums including charcoal, pastels, acrylics, watercolors and oils.
Education
Master of Science - Data Science
Eastern University
Wayne, PA12-2024
Bachelor's - Psychology
Hawaii Pacific University
08.2023
Skills
- Time management
- Written and Verbal communication
- CRM (Salesforce, Dynamics 365, Gladly)
- Google suite and Microsoft office
- Process Improvement
- Project management
- Operations
- E-commerce
- KYC
- Administrative support
- SQL, Python, R
- Data Visualization (ex: Tableau, Datadog)
- Risk Level Determination
- Fraud Prevention and Detection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Art and Culture
Non-profit organizations
Fashion
Luxury real estate
Affiliations
- D1 Rugby