Ashley Hans
Vancouver
Summary
Dynamic and results-driven professional with a proven track record in sales, customer service, and administrative support. Demonstrates exceptional problem-solving skills, strong organizational abilities, and a high level of ownership and initiative. Adept at handling multiple tasks in fast-paced environments while maintaining strong business relationships and ensuring customer satisfaction.
Overview
12
12
years of professional experience
Work History
Administration Assistant
Open House Ministries
12.2019 - Current
- Managed item processing, service slip creation, and data entry into the computer database
- Handled payments, deposits, and coordinated communication between volunteers and donors
- Maintained office space, ensured up-to-date resident information, and organized schedules
- Assisted with large events such as block parties and executed tasks from management by set deadlines
- Utilized various software including Excel, WebTcards, Microsoft Word, InfusionSoft, Payment Depo, and QuickBooks.
Delivery Driver
Moose Transport Inc.
08.2021 - 11.2021
- Delivered products promptly and courteously while maintaining organized and accurate delivery records
- Managed loading and organization of packages, ensuring timely and on-time deliveries across residential and commercial routes
- Maintained ongoing communication with clients to ensure satisfaction and resolve any issues.
Operations
HAPO Community Credit Union
01.2013 - 01.2017
- Conducted check handling, multi-tasking, and demonstrated adaptability and attention to detail
- Greeted customers professionally, built lasting relationships, and performed follow-up communications
- Assisted with daily department maintenance including stock work, re-merchandising, display adjustments, and light cleaning.
Education
Some College Coursework Completed -
Rogue Valley Community College
General Studies -
Columbia Basin College
01.2011
Skills
- Customer Service: 6 years of experience in high-level customer interaction and problem resolution
- Technical Proficiency: Microsoft Office (Word, Excel, PowerPoint), QuickBooks, InfusionSoft
- Administrative Skills: Large cash handling, multi-phone line management, organizational skills
- Communication: Outstanding verbal and written communication abilities
- Sales: Proven ability to set and achieve sales goals, maintain client relationships, and drive business growth
References
Available upon request.
Timeline
Delivery Driver
Moose Transport Inc.
08.2021 - 11.2021
Administration Assistant
Open House Ministries
12.2019 - Current
Operations
HAPO Community Credit Union
01.2013 - 01.2017
Some College Coursework Completed -
Rogue Valley Community College
General Studies -
Columbia Basin College