Ashley Harman
Hughesville,PA
Summary
Forward thinking, detail-oriented, self-disciplined administrative management professional with a bachelor's degree in business with over 13 years of experience successfully handling paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Deputy Recorder of Deeds
Lycoming County Register & Recorder's Office
07.2010 - Current
- Manages daily operations
- Responds to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processes payments for fees, maintains accurate drawers, issues receipts, and updates account balances.
- Responds to requests for information from public, other municipalities or state and federal legislative offices.
- Stays up-to-date on state laws and requirements to complete accurate and efficient transactions.
- Works closely with applicants to verify accuracy and integrity of application data.
- Assists newly hired clerks in learning about verification procedures, performance strategies and customer service techniques.
- Interviewed and referred qualified applicants for open positions.
- Informs customers by mail or telephone of additional steps needed to complete transactions.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Prepares monthly office revenue reports
- Reconciles bank accounts monthly
- Participates in budget meetings
- Makes updates and changes to office website
- Evaluates documents for recording accuracy
Education
Bachelor of Business - Technology Management
Pennsylvania College of Technology
Associate of Business - Paralegal
Pennsylvania College of Technology
Skills
- Excellent at organization
- Superb communication abilities
- Detail Oriented
- Active Listening
- Accurate Records Management
- Database Management
- Records Maintenance
- Complex Problem-Solving
- Easily adapts to changes
- Learns new tasks quickly
- Document Classification
- Critical Thinking
- Skilled at working independently and collaboratively in a team environment
Certification
Notary Public
Timeline
Deputy Recorder of Deeds
Lycoming County Register & Recorder's Office
07.2010 - Current
Bachelor of Business - Technology Management
Pennsylvania College of Technology
Associate of Business - Paralegal
Pennsylvania College of Technology
Notary Public
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