Ashley Harmon
Gray,GA
Summary
Qualified hardworking job seeker with strong typing and organizational skills eager to secure entry-level transcriber position.
Overview
8
8
years of professional experience
Work History
Hearing Care Professional
Connect Hearing
11.2023 - Current
- Increased revenue through effective sales strategies of multiple brands of hearing aids specific to individual needs.
- Enhanced client relationships through clear communication and empathetic listening to their concerns.
- Participated in community outreach events to promote awareness of hearing health issues and services available at the practice.
- Educated patients on proper hearing aid care, maintenance, and troubleshooting techniques.
Hearing Care Provider
Elite Hearing Centers
09.2022 - 11.2023
- Conducted comprehensive hearing evaluations for accurate diagnosis and treatment recommendations.
- Performed hearing aid fittings and adjustments, ensuring optimal performance and comfort for each patient.
- Increased revenue through effective sales strategies of multiple brands of hearing aids specific to individual needs.
- Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
Patient Care Coordinator
Elite Hearing Centers
09.2018 - 09.2022
- Boosted client satisfaction with prompt and professional responses to phone and email inquiries, addressing concerns efficiently.
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Collections Agent
Creditors Bureau Associates
03.2018 - 09.2018
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
Front Desk Receptionist
Beasley Flooring
08.2016 - 03.2017
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Organized, maintained and updated information in computer databases.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
Associate of Science - Medical Specialties
Independence University
Salt Lake City, UT05.2017
Skills
- Organization and Time Management
- Excellent Communication
- Fluent in English
- Software Proficiency
- Attention to Detail
- Skilled typist
Timeline
Hearing Care Professional
Connect Hearing
11.2023 - Current
Hearing Care Provider
Elite Hearing Centers
09.2022 - 11.2023
Patient Care Coordinator
Elite Hearing Centers
09.2018 - 09.2022
Collections Agent
Creditors Bureau Associates
03.2018 - 09.2018
Front Desk Receptionist
Beasley Flooring
08.2016 - 03.2017
Associate of Science - Medical Specialties
Independence University
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