Ashley Harris
Sachse,TX
Summary
Patient-oriented Clinical Supervisor with seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Baylor Scott & White Health
Sachse , TX
08.2021 - Current
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
- Interviewed applicants and made recommendations for new hires.
- Coordinated and supervised the daily workflow of clinical medical assistants.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
- Monitored staff performance in order to ensure accuracy of patient records and documentation.
- Maintained accurate records of employee attendance and performance reviews.
- Facilitated communication between clinical medical assistants, nurses, physicians, and other healthcare professionals.
- Evaluated individual performance through observation and feedback sessions.
- Established goals for team members to meet productivity targets.
- Created a positive work environment that encouraged collaboration among staff members.
Clinical Medical Assistant
Precision Spine Care
Texarkana, TX
02.2020 - 08.2021
- Performed vital signs, such as blood pressure and temperature, on patients.
- Assisted physicians with patient exams and treatments.
- Collected specimens for laboratory testing.
- Prepared exam rooms for patient visits by stocking supplies and ensuring cleanliness.
- Educated patients about medical procedures, medications, diets and other health-related topics.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Answered telephones and responded to inquiries from patients regarding their healthcare needs.
- Monitored patient recovery following procedure
Health Aide
Texarkana Independent School District
Texarkana , TX
08.2018 - 02.2020
- Provided guidance to school staff on medical concerns related to students.
- Monitored immunization compliance for all enrolled students.
- Facilitated communication between parents, teachers, and healthcare providers regarding student's health needs.
- Documented health records accurately and efficiently in accordance with state regulations.
- Administered first aid treatments as needed for minor injuries or illnesses during school hours.
- Maintained confidentiality of student information in compliance with FERPA regulations.
- Served as a liaison between the school nurse and other members of the healthcare team when necessary.
- Responded promptly to emergency situations involving students or faculty within the school setting.
- Attended weekly meetings with administrative personnel to discuss changes in district policies relating to student health.
- Participated in professional development workshops focused on best practices for providing quality healthcare services.
- Provided vision screening tests using appropriate equipment according to established protocols.
- Performed routine cleaning tasks such as sanitizing surfaces, stocking supplies., within the school clinic area.
- Assisted nurses with administering medication dosages at designated times throughout the day.
Medical Scribe
Genesis Primecare
Texarkana, TX
01.2017 - 07.2018
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Verified accuracy of dictated reports prior to release for physician review.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Compiled referrals for specialist appointments with appropriate documentation attached.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Patient Care Technician
HealthCARE Express
Texarkana , TX
11.2011 - 09.2016
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Office Administrator
L2 Supplies and Services
Fredericksburg, VA
02.2008 - 10.2011
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Created PowerPoint presentations for internal use or external clients when required.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Created memos, letters and other documents, fostering internal and external communication.
- Filtered emails based on importance and escalated issues to leadership.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Some College (No Degree) - Organizational Leadership
Texas A&M University
Commerce, TXSkills
- Multidisciplinary team collaboration
- Process Improvements
- Patient Care
- Medical Records Management
- Patient Assessments
- Documentation requirements
- Unit leadership
- Quality Assurance Controls
- Staff Development
- Patient Education
- Clinical skills
- EMR / EHR
- Recruitment
- Compliance with regulatory guidelines
- Staff education and training
- HIPAA
- Staff Management
- Direct Patient Care
Certification
Certified Clinical Medical Assistant
References
References available upon request.
Timeline
Clinical Supervisor
Baylor Scott & White Health
08.2021 - Current
Clinical Medical Assistant
Precision Spine Care
02.2020 - 08.2021
Health Aide
Texarkana Independent School District
08.2018 - 02.2020
Medical Scribe
Genesis Primecare
01.2017 - 07.2018
Patient Care Technician
HealthCARE Express
11.2011 - 09.2016
Office Administrator
L2 Supplies and Services
02.2008 - 10.2011
Some College (No Degree) - Organizational Leadership
Texas A&M University