Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Harris

Sachse,TX

Summary

Accomplished Clinical Supervisor at Baylor Scott & White Health, adept in leading multidisciplinary teams to enhance clinic efficiency and patient satisfaction by over 30%. Skilled in clinical training and staff development, I excel in implementing quality assurance measures and fostering a culture of accountability and excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Clinical Supervisor

Baylor Scott & White Health
08.2021 - Current
  • Lead a multidisciplinary team, including medical assistants and lab technicians, ensuring the delivery of exceptional patient care in a primary setting.
  • Serve as the MPQ (Metrics, Performance, Quality) champion, focusing on the continuous improvement of clinical performance through the analysis and application of key metrics.
  • Collaborate with Cadence Health representative to implement remote patient monitoring solutions, enhancing patient engagement and health outcomes.
  • Utilize performance data to identify areas for improvement, implement process changes, and achieve measurable enhancements in clinic efficiency and patient satisfaction.
  • Conduct regular team meetings to review performance metrics, discuss quality improvement initiatives, and foster a culture of accountability and excellence.

Certified Medical Assistant

Baylor Scott & White Health
08.2021 - 01.2023
  • Provided direct patient care, assisting with medical examinations, procedures, and examinations, procedures, and treatments in a high volume clinic.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Contributed to workflow enhancements, resulting in reduced patient wait times and increased clinic throughput.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Clinical Medical Assistant

Precision Spine Care
02.2020 - 08.2021
  • Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.

Health Aide

Texarkana Independent School District
08.2018 - 02.2020
  • Improved student comfort by providing attentive and compassionate care.
  • Recorded student information in student journals and notified nursing supervisors of changing or unusual conditions.
  • Streamlined documentation processes, maintaining accurate records of student progress and interventions.
  • Maintained strict confidentiality of student information in accordance with FERPA regulations, protecting sensitive data from unauthorized access or disclosure.
  • Administered medications as prescribed, reducing errors and ensuring proper dosing schedules were followed.

Medical Scribe

Genesis Primecare
01.2017 - 07.2018
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.

Patient Care Technician

HealthCARE Express
11.2011 - 09.2016
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Office Administrator

L2 Supplies and Services
02.2008 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Education

No Degree - Organizational Leadership

East Texas A&M University
Commerce, TX
12-2025

Skills

  • Clinical training
  • Team supervision
  • Staff scheduling
  • Clinical assessment
  • Staff education and training
  • Staff management
  • Staff development
  • Quality assurance
  • Clinical instruction

Certification

  • CPR/AED Certification
  • Certified Medical Assistant (CMA)

Timeline

Clinical Supervisor

Baylor Scott & White Health
08.2021 - Current

Certified Medical Assistant

Baylor Scott & White Health
08.2021 - 01.2023

Clinical Medical Assistant

Precision Spine Care
02.2020 - 08.2021

Health Aide

Texarkana Independent School District
08.2018 - 02.2020

Medical Scribe

Genesis Primecare
01.2017 - 07.2018

Patient Care Technician

HealthCARE Express
11.2011 - 09.2016

Office Administrator

L2 Supplies and Services
02.2008 - 10.2011
  • CPR/AED Certification
  • Certified Medical Assistant (CMA)

No Degree - Organizational Leadership

East Texas A&M University
Ashley Harris