Ashley Harris
Sachse
Summary
Dynamic Clinical Supervisor at Baylor Scott & White Health with expertise in clinical assessment and quality assurance. Enhanced team collaboration and improved clinic efficiency, reducing patient wait times significantly. Proven ability to educate staff and optimize workflows while ensuring compliance with HIPAA regulations, fostering a culture of excellence in patient care.
Overview
17
17
years of professional experience
Work History
Clinical Supervisor
Baylor Scott & White Health
08.2021 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Established metrics for tracking clinical performance, identifying trends and areas for improvement.
- Increased clinic efficiency by optimizing scheduling systems, reducing patient wait times and maximizing staff productivity.
Certified Medical Assistant
Precision Spine Care
02.2020 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Health Aide
Texarkana Independent School District
08.2018 - 02.2020
- Collaborated with teachers, administrators, and parents to address any health concerns affecting student learning and wellbeing.
- Coordinated immunization programs within the school, ensuring compliance with state requirements.
- Participated in ongoing professional development opportunities related to school health services, staying current on best practices in the field.
- Ensured timely communication with parents regarding their child''s medical needs or changes in their condition while under school care.
- Administered prescribed medications to students as directed by healthcare professionals, ensuring proper dosages and timing.
- Provided first aid assistance during emergencies and accidents on campus, following established protocols for injury management.
- Conducted vision and hearing screenings for early identification of potential issues affecting student success.
- Managed inventory of medical supplies and equipment within the school''s health office, ordering new stock as needed while maintaining budgetary constraints.
- Supported the school nurse in providing medical attention to injured or ill students.
Medical Scribe
Genesis Primecare
01.2017 - 07.2018
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physicians through day in fast-paced, stressful environments.
- Ensured high-quality patient documentation, leading to improved patient follow-up and care continuity.
Patient Care Technician
HealthCARE Express
11.2011 - 09.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
Office Administrator
L2 Supplies and Services
01.2008 - 10.2011
- Contributed to customer satisfaction by addressing inquiries promptly and providing exceptional service.
- Completed bi-weekly payroll for 6 employees.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Maintained electronic filing system for easy retrieval of information.
Education
Bachelor of Science -
East Texas A&M of Commerce
Commerce, TX12-2025
Skills
- Clinical training
- Staff scheduling
- Team supervision
- Clinical assessment
- Quality assurance
- Clinical instruction
- Staff education and training
- Patient education
- HIPAA
- Health administration
- Clinical quality improvement
- Quality controls
Timeline
Clinical Supervisor
Baylor Scott & White Health
08.2021 - Current
Certified Medical Assistant
Precision Spine Care
02.2020 - 08.2021
Health Aide
Texarkana Independent School District
08.2018 - 02.2020
Medical Scribe
Genesis Primecare
01.2017 - 07.2018
Patient Care Technician
HealthCARE Express
11.2011 - 09.2016
Office Administrator
L2 Supplies and Services
01.2008 - 10.2011
Bachelor of Science -
East Texas A&M of Commerce
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