Ashley Harris
St. Louis,Missouri
Summary
Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Offering proactive attitude and strong interpersonal skills, eager to learn and grow in fine dining environment. Brings understanding of customer service principles and ability to quickly grasp new tasks. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cosmetic Beauty Advisor
Macy's
Richmond Heights
03.2022 - Current
- I am committed to personal and professional growth, seeking to expand my expertise in the cosmetic and fragrance industry. Over the past two years, I have worked as a Customer Service Representative and Beauty Advisor. Below are some of the key tasks during this time.
- Initiate the opening procedures for the cash register at the start of the day.
- Ensure that daily supplies are maintained in a clean condition, stock levels are replenished, and work areas are properly disinfected.
- Conduct a daily briefing with the team to review the day's objectives.
- During promotional periods, reach out to clients from my records to inform them of current offers and promotions.
Fine Dining Server
Andrias Steakhouse
Belleville, IL
08.2022 - 11.2023
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of dining area to uphold establishment standards.
Stock Merchandiser
Macys
Saint Louis
10.2021 - 03.2022
- During my first year at Macy's, I held multiple roles, including Stock Associate and Merchandiser for the Beauty and Fragrance department. Below is a list of some of my key responsibilities.
- Unpack and allocate fragrance and cosmetic products to their designated areas or counter managers.
- Update the sales floor with current promotions and new displays for the week.
- Maintain organization and management of stock rooms for fragrance and cosmetics.
- Refresh and update seasonal cosmetic displays.
- Assist customers as required.
Server
Longhorn Steakhouse
Fairview Heights, IL
11.2020 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Trained new servers on menu items, service standards, and operational procedures.
Data Analyst
Trio Upward Bound
05.2018 - 05.2020
- Accounted for over 150 students in the program, entering data for the program such as the attendance of the students, classes, and events.
- Organized and plan daily and weekly events and classes for the students.
- Analyzed student data to identify trends and improve academic support programs.
- Developed comprehensive reports to assist in program evaluation and decision-making.
- Collaborated with educators to create data-driven strategies for student engagement.
Education
High School Diploma - undefined
Cahokia High School
Belleville, IL05.2018
Skills
- Demonstrated advanced proficiency in various computer applications and software systems
- Assisted in data collection and analysis to support decision-making processes\nCollaborated with team members to identify trends and insights from data sets\nProvided support in preparing reports and visualizations for stakeholders
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Applied critical thinking skills to analyze complex problems and develop effective solutions
- Assisted teams in developing leadership skills through training sessions Supported colleagues in enhancing their professional development Contributed to a collaborative environment by sharing knowledge and resources
- Facilitated collaborative efforts among team members to achieve project goals
- Demonstrated exceptional organizational skills to streamline project workflows
- Demonstrated expertise in utilizing diverse software applications
- Optimized scheduling and prioritization of tasks to enhance productivity
- Executed efficient paperwork processing to ensure timely documentation management
- Oversaw information security protocols to safeguard sensitive data
- Executed consultative sales strategies to identify client needs and deliver tailored solutions
- Drove sales initiatives as a top-performing sales professional
Certification
CPR
Awards
Rational Harmony Award, National Society Of Future Leaders, Mike Mathison Award
Timeline
Fine Dining Server
Andrias Steakhouse
08.2022 - 11.2023
Cosmetic Beauty Advisor
Macy's
03.2022 - Current
Stock Merchandiser
Macys
10.2021 - 03.2022
Server
Longhorn Steakhouse
11.2020 - 08.2021
Data Analyst
Trio Upward Bound
05.2018 - 05.2020
High School Diploma - undefined
Cahokia High School