Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ashley Harrold

Durant,OK

Summary

Versatile professional specializing in customer service. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Effective at resolving discrepancies and working with third-party vendors to clear issues and completing tasks. Proficient in bank/government standards and regulations. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Overview

18
years of professional experience

Work History

Independent

Loan Auditor
02.2022 - 12.2022

Job overview

  • Prepared working papers, reports and supporting documentation for audit findings.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Upheld strict confidentiality protocols with client details and tax return information.

Gemini Funding

Loan Processor -Office Manager - Loan Auditor
01.2007 - 03.2019

Job overview

  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Worked with over 20 customers in person and via telephone per day to answer questions, process transactions and resolve issues.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, and USDA loans.

Allstate Insurance Agency

Owner/Operator
01.2013 - 05.2015

Job overview

  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.

Regent Bank

Loan Processor
01.2004 - 01.2007

Job overview

  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Provided quick turnaround times to maintain fast-past schedule.

Education

Roosevelt High School
Coffeyville

High School Diploma

University Overview

Coffeyville Community College

Associate of Applied Science from Business Management

University Overview

Ottawa University
Ottawa, KS

Bachelor’s Degree of Science from Business Administration

University Overview

Skills

  • Non-Compliance Assessment
  • Effective and Professional Communication
  • Reading Comprehension
  • Critical Thinking and Analysis
  • Work and Task Scheduling
  • Loan Application Preparation
  • Calyx Point
  • Credit Verification
  • Desktop Underwriter
  • Financial Data Collection
  • Title Abstracts
  • Government Lending

Timeline

Loan Auditor
Independent
02.2022 - 12.2022
Owner/Operator
Allstate Insurance Agency
01.2013 - 05.2015
Loan Processor -Office Manager - Loan Auditor
Gemini Funding
01.2007 - 03.2019
Loan Processor
Regent Bank
01.2004 - 01.2007
Roosevelt High School
High School Diploma
Coffeyville Community College
Associate of Applied Science from Business Management
Ottawa University
Bachelor’s Degree of Science from Business Administration
Ashley Harrold