Ashley Hasanovic
Pittsburgh,PA
Summary
Detail-oriented HR professional with 4 years of experience in governance, risk management, and compliance across corporate settings. Demonstrated expertise in conducting thorough background checks, managing business continuity plans, and ensuring regulatory adherence. Recognized for streamlining processes and executing audits while maintaining the confidentiality of sensitive employee data. Strong problem-solving abilities and excellent communication skills enhance proactive HR operations and crisis management.
Overview
8
8
years of professional experience
Work History
Senior Associate, HR Governance, Risk, & Compliance
Bank of New York Mellon
Pittsburgh, PA
08.2022 - 04.2025
- Conduct routine background screenings of potential hires in the Americas and other regions.
- Conducted garnishments, credit checks, and disqualification questionnaires.
- Perform searches on employees against the Office of Foreign Assets Control (OFAC), and other sanction lists.
- Business Continuity Resilience Coordinator for the HR/People Team to maintain crucial functions after or during an emergency or disruption.
- Facilitated weekly legal review meetings with BNYM employment law to address offenses.
- Conducted internal audits focused on HR policies and governance procedures.
- Maintained comprehensive business continuity plans (BCP) for critical business functions, ensuring alignment with organizational objectives, and compliance with industry regulations.
- Organized and facilitated regular crisis simulation exercises and business continuity tests, evaluating the effectiveness of response strategies and ensuring readiness for real-world scenarios
- Maintained proactive communication with internal stakeholders and external partners (e.g., vendorsand service providers) to ensure preparedness and swift recovery during incidents.
- Conducted post-incident reviews to assess the effectiveness of response strategies, documenting lessons learned and implementing improvements to enhance future resilience efforts
- Conducted risk assessments to identify potential vulnerabilities across departments, recommending and implementing mitigation measures to safeguard operations and assets
- Ensure compliance with employment laws, company policies, and industry regulations
- Collaborate with legal and compliance teams to address labor law changes and policy updates
- Lead the investigation and response to privacy incidents, including data breaches and policy violations
- Maintained positive working relationship with fellow staff and management.
- Reserved and managed meeting room availability.
- Analyzed data and created reports for senior management.
Human Resource Specialist I
Thermo Fisher Scientific
Findlay, PA
12.2021 - 05.2022
- Provided full lifecycle support for the following leave and benefit programs: FMLA, state leave, provincial leave, short-term disability, long-term disability, parental leave, and other discretionary leave programs.
- Performed education and training activities regarding leave of absence and related benefit programs.
Office Manager
Home City Ice
Bethel Park, PA
07.2021 - 12.2021
- Oversaw hiring and onboarding processes, maintained driver records, and reconciled daily deposits by driver and route
- Generated work orders for submission to the Accounts Receivable department
- Delivered administrative support to the management team by preparing reports, presentations, and other documentation.
- Delegated work to staff, setting priorities and goals.
- Responded to customer inquiries via phone or email in a professional manner.
Business Development Center
Dean Honda
Pleasant Hills, PA
07.2017 - 07.2021
- Processed customer transactions via cash, credit, and check; reconciled work orders
- Answered incoming calls and assisted customers with daily inquiries and needs
- Approach customers and engaged in conversation through use of effective interpersonal and people skills.
- Manage daily customer interactions both over the phone and in person
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Inspection Sticker Writer
Bowser Automotive
Pleasant Hills, PA
12.2016 - 04.2017
- Filed completed work orders accurately in designated folders
- Entered inspection sticker data into Microsoft software for use by Auto Technicians
Education
Bachelor of Science - Human Resource Management
Point Park University
Pittsburgh05-2022
Associates - Business Management
Community College of Allegheny County
Pleasant Hills04.2019
Skills
- Data analysis
- Excel
- Governance Frameworks
- HR compliance reporting
- HRIS databases
- Outlook
- Policy development
- PowerPoint
- Reporting Applications
- Word
- Background Checks
- Business Continuity Planning
- Compliance
- Credit checks
- Crisis management
- Employee screening
- Employment Law
- Governance
- Internal Audits
- OFAC screenings
- Privacy incident investigation
- Regulatory Compliance
- Risk Management
- Active Listening
- Analytical Thinking
- Attention to detail
- Customer Service
- Interpersonal Skills
- Organizational Skills
- Problem-Solving
- Strong Communication
- Background checks
- Risk assessment
- Regulatory compliance
- Business continuity
- Data privacy
- Report generation
- Stakeholder communication
- Training facilitation
- Problem solving
- Audit coordination
- Multitasking
- Business writing
- Administrative support
- Goal setting
- Email management
- Vendor relations
- Customer service orientation
- Problem-solving
- Analytical skills
- Team building
- Issue troubleshooting
- Reliability
- Professional and mature
- Policy implementation
- Flexible schedule
- Courteous and professional
- Project planning
- MS office
- Active listening
- Record and file management
- Oral communication
- Logistical planning
- Document scanning
- Travel planning
- Business communication
- File system management
- Preparing reports
- Telephone and email etiquette
- Organizational skills
- Oracle Platform
- Workday Platform
Websites
Certifications And Memberships
- Member of PHRA Pittsburgh Human Resources Association
- Member of SHRM Society for Human Resource Management
Skills
Data analysis, Excel, Governance Frameworks, HR compliance reporting, HRIS databases, Outlook, Policy development, PowerPoint, Reporting Applications, Word, Background Checks, Business Continuity Planning, Compliance, credit checks, Crisis management, Employee screening, Employment Law, Governance, Internal Audits, OFAC screenings, Privacy incident investigation, Regulatory Compliance, Risk Management, Active Listening, Analytical Thinking, Attention to detail, Customer Service, Interpersonal Skills, Organizational Skills, Problem-Solving, Strong Communication
Timeline
Senior Associate, HR Governance, Risk, & Compliance
Bank of New York Mellon
08.2022 - 04.2025
Human Resource Specialist I
Thermo Fisher Scientific
12.2021 - 05.2022
Office Manager
Home City Ice
07.2021 - 12.2021
Business Development Center
Dean Honda
07.2017 - 07.2021
Inspection Sticker Writer
Bowser Automotive
12.2016 - 04.2017
Bachelor of Science - Human Resource Management
Point Park University
Associates - Business Management
Community College of Allegheny County
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