Ashley Hatton

• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Resolved customer complaints in a professional manner.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Adhered to state regulations regarding serving alcohol responsibly.
• Developed good working relationships with fellow employees through effective communication.
• Collected and organized daily till totals and tips.

• Greet customers as they enter the restaurant & show them to their table
• Provide accurate wait times
• Maintain a clean and sanitized restaurant
• Check customer dishes for accuracy and presentation
• Quickly and seamlessly deliver customer orders to the correct tables.
• Processed payments accurately and efficiently with POS system.

Oregon Insurance License No: 20510519

Lines of authority: Casualty, Property

• Generated leads through cold calling, online searches, and referrals from existing clients
• Identified opportunities for cross-selling additional products and services.
• Establish customer relationships and follow up with customers, as needed
• Educate and present customers with insurance options available to them (eligibility, coverages, policy changes, transfers, claim submission questions, billing review and clarification
• Develop leads, schedule appointments and identify customer needs quickly & efficiently
• Provide prompt, accurate and friendly customer service
• Accept and process customer payments
• Account reconciliation and process bank deposits
• Contributed to the growth and development of the company, offering suggestions, feedback and solutions to better assist driven customer base.

• Efficiently & promptly acted as the main point of contact between Customer and Loan Officer
• Collected information regarding employment, income, work history, and status of all outstanding conditions
• Verify and review underwriting decisions
• Secured title, credit report, appraisals, tax transcripts and flood reports as required
• Communicated receipt of documents and update review to originating loan officer
• Contributed to the growth and development of the company, offering suggestions, feedback and solutions to better assist driven customer base
• Finalized funding conditions prior to deadlines.

• Supported patient flow goals with skilled intakes and immediate documentation of patient information
• Completed visual acuity tests, retinoscopy, and refractometry with minimal oversight
• Improved patients' compliance with tests and procedures through positive engagement strategies
• Minimized infection risks by consistently following cleaning and sanitation procedures for all ophthalmic equipment.

• Maintained accurate records of rent payments, delinquency reports, and move-in and move-out inspections
• Communicated with residents to address concerns regarding rent, leasing options, or maintenance requests and implemented timely resolutions to foster satisfaction
• Reviewed newly generated or signed leases for completion, accuracy, and compliance with guidelines
• Resolved tenant conflicts and complaints with exceptional communication skills
• Built and maintained office files by inputting contracts, billing information, and other data needed for monthly reports
• Coordinated tenant orientation and move-in, personally welcoming each individual or family and hosting various events
• Managed A/P and A/R functions, verifying submission of corporate invoices and monitoring petty cash funds.

• Showcased residences with virtual and in-person tours to expertly highlight features and benefits
• Managed resident relations by staying on top of issues arising before, during, and after move-in dates
• Achieved ambitious sales targets by continuously improving customer relations, networking, and promotional strategies
• Helped owners track leasing trends by collecting, modeling, and reporting on occupancy data
• Closed leasing contracts by overcoming objections and accurately processing required paperwork.

• Observed all regulations for client safety and wellness, including OSHA requirements
• Assisted with daily client needs such as transportation, bathing, and meal preparation
• Guided clients in administering proper dose and timing of medications
• Provided clients with communication assistance, typing correspondence, and obtaining information from outside sources
• Maintained schedules for medical and social needs, including transporting clients to appointments
• Optimized client care with interdisciplinary case reviews alongside qualified team
• Helped clients to gain independence and quality of life through company services
• Provided encouragement, coaching, and emotional support to help clients achieve established goals.