Ashley Hayes
Rock Island,IL
Summary
Dynamic Certified Nursing Assistant with proven adaptability and time management skills, honed across diverse roles at UnityPoint Health Trinity Moline and other facilities. Excelled in enhancing patient care and efficiency, demonstrated by training peers and managing extensive shifts. Certified in CPR/AED, adept at fostering patient and team relationships, ensuring high-quality, compassionate care.
Overview
9
9
years of professional experience
Work History
Patient Care Technician/Certified Nursing Assistant
UnityPoint Health Trinity Moline
06.2021 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in a healthcare setting.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Executed and completed contracts that consisted of working multiple extra 12 hour shifts to help provide outstanding care for patients and to maintain proper staffing working 48-60 hours a week.
Certified Nursing Assistant
Friendship Manor Nursing Home
11.2019 - 06.2021
- Supported needs of 10-14 residents under long-term care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
A-1 Medical Staffing
06.2015 - 10.2019
- Traveled to 6-8 different homes, or long term care facilities to provide outstanding care to respite and hospice patients.
- Built rapport with patients and families, making my own schedule and successfully conducting being punctual and on time when arriving and spending the full hour to a hour and half providing passionate care to the patient and building compassionate relationships.
- Demonstrated flexibility in scheduling availability by working evenings, weekends, holidays as needed to accommodate changing staffing requirements at various hospice facilities within the region.
- Adapted care routines based on individual patient preferences, promoting a sense of control over their environment during end-of-life stages.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved ones.
- Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
- Offered companionship and emotional support to both patients and families, fostering positive relationships during difficult times.
Education
Certified Nursing Certificate -
Scott Community College
Davenport, IA06.2010
High School Diploma -
Moline High School
Moline, IL06.2004
Skills
- Time Management
- Adaptability
- Flexibility
- Active Listener
- First Aid Certification
- Certified in CPR/AED
Timeline
Patient Care Technician/Certified Nursing Assistant
UnityPoint Health Trinity Moline
06.2021 - Current
Certified Nursing Assistant
Friendship Manor Nursing Home
11.2019 - 06.2021
Certified Nursing Assistant
A-1 Medical Staffing
06.2015 - 10.2019
Certified Nursing Certificate -
Scott Community College
High School Diploma -
Moline High School
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