- Proven problem-solver and compassionate worker, adept at multitasking and Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hi, I’m
Ashley Hayes
Corvallis,OR
Summary
Overview
17
years of professional experience
Work History
Simmone Beck
Caregiver
01.2022 - 11.2024
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Venture Data
Call Center Representative
03.2021 - 06.2022
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Dawns Adult Foster Care
Caregiver
09.2015 - 03.2020
Job overview
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Walmart
Cashier
06.2007 - 10.2009
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Lane Community CollegeEugene, OR
GED
University Overview
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Multitasking and organization
- Compassionate care
- Flexible schedule and availability
- Fast learner
- Dependable and responsible
- Strong ethics
Timeline
Caregiver
Simmone Beck
01.2022 - 11.2024
Call Center Representative
Venture Data
03.2021 - 06.2022
Caregiver
Dawns Adult Foster Care
09.2015 - 03.2020
Cashier
Walmart
06.2007 - 10.2009
Lane Community College
GED