Summary
Overview
Work History
Skills
Certification
Personal Information
Timeline
Generic

Ashley Haywood

Gainesville,FL

Summary

I am seeking a position to increase skills and marketability, for future growth and advancement opportunities and Benefits. I have worked in the VA coffee shop sense June 24th 2019. I have gained a lot of customer service experience in fast and busy work environment. I have gain knowledge and skills in addition to Customer Service Experience, I have gained more computer experience, Inventory management and Retail Experience. While networking and serving the Employee's at the VA, I've gained a General Knowledge of HIPPA, Privacy and Travel Vouchers, Some Benefit requirements. I would like to work at the VA in Medical Administrative services at the VA.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Dietetic Health Technician Ambassadors

Lake City VA Medical Center
05.2024 - Current

40 Hrs/Week

Has a broad knowledge of routing modified diet, combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software

  • Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data
  • Handles patient meal service orders in person and by phone
  • Provides education and information on local facility therapeutic diets to patients, guests, and nursing staff
  • Resolves customer and/or patient complaints
  • Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action
  • Correctly interprets diet activity and patient information, to ensure appropriate food items on meals trays
  • Retrieves computerized information to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
  • Completes select and non-select menus as required
  • Assist with food selections, ensuring appropriateness of menu selections for complex diets
  • Answers the telephone using proper business etiquette
  • Communicates with customers in a pleasant, friendly, personable, and professional manner

Support Technician

UF Health Shands Hospital
08.2019 - 07.2024

40Hrs/Week

The support tech functions under the supervision of the registered nurse by serving the unit in two distinct roles according to assignment

  • In a priority role, the support tech serves as a mobility assistant and works with the registered nurse to optimize patient mobility using specialized patient-lifting equipment
  • In a second capacity, the support tech serves as the unit desk support by managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing and ensuring a clean and uncluttered environment of care
  • The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration

Custodial Worker

University Of Florda
12.2020 - 09.2022

40Hrs/Week

Kept building spaces premises clean inside and outside.

  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.

Youth Care Worker

Department Of DJJ, Alachua Academy
08.2016 - 11.2020

40Hrs/Week

Ability to provide a safe and secure environment for students while serving as a role model

  • Ability to write documentation in student records, routine reports, and correspondence
  • Ability to influence and practice the Sequel vision and mission
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to supervise student's daily routine and behaviors and respond accordingly, when necessary

Patient Sitter

North Florida Regional Medical Center
02.2015 - 08.2016

25/30 Hrs/Week

Assist patient with personal hygiene

  • Assist with patient feeding
  • Assist patient to restroom if needed
  • Provides encouragement and support to patient
  • Observes patient for any behavior that could indicate potential problems

Dietary Aide

Parkmeadows Rehab Center
03.2014 - 08.2015

40Hrs/Week

Assist with preparation and serving of food

  • Ensure that food and supplies are available
  • Assist in inventorying and storing incoming food
  • Assist in the cleaning and sanitizing of work areas and utensils

Dietary Aide

Woodland Care Center
05.2010 - 12.2013

40Hrs/Week

Assist with preparation and serving of food

  • Ensure that food and supplies are available
  • Assist in inventorying and storing incoming food
  • Assist in the cleaning and sanitizing of work areas and utensils

Cashier/Server

Gator Dining Services
02.2006 - 04.2007

25 Hrs/Week

Receive payment for food

  • Issue receipts or change due to customers
  • Greet customers
  • Maintain clean checkout area
  • Prepare food items
  • Examine orders to ensure that they contain required items

Skills

  • Excellent written/verbal communication
  • Detail-oriented
  • Ability to multi-task
  • Problem-Solving Skills
  • Ability to work as a team player
  • Work with a high level of professionalism
  • Works well with minimal supervision
  • Customer service
  • Dietary aide experience
  • Serving
  • Organizational skills
  • Leadership
  • Medical terminology
  • Typing
  • HIPAA
  • Laboratory experience
  • Cleanroom
  • Retail sales
  • Vital signs
  • Patient care
  • Medication administration
  • Time management
  • Patient monitoring
  • Medical records
  • Senior care
  • HIPAA compliance
  • Healthcare ethics

Certification

  • CCMA Certification
  • Certified Medication Aide
  • Certified Medication Technician

Personal Information

Authorized To Work: US

Timeline

Dietetic Health Technician Ambassadors

Lake City VA Medical Center
05.2024 - Current

Custodial Worker

University Of Florda
12.2020 - 09.2022

Support Technician

UF Health Shands Hospital
08.2019 - 07.2024

Youth Care Worker

Department Of DJJ, Alachua Academy
08.2016 - 11.2020

Patient Sitter

North Florida Regional Medical Center
02.2015 - 08.2016

Dietary Aide

Parkmeadows Rehab Center
03.2014 - 08.2015

Dietary Aide

Woodland Care Center
05.2010 - 12.2013

Cashier/Server

Gator Dining Services
02.2006 - 04.2007
  • CCMA Certification
  • Certified Medication Aide
  • Certified Medication Technician
Ashley Haywood