Ashley Hazzard
Florence,SC
Summary
Detail-oriented with expertise in luxury residential services, client relations, and property operations. Proven ability to manage high-value clients, streamline administrative processes, and collaborate with executives and leasing teams. Adept at multitasking in fast-paced environments while maintaining exceptional service standards.
Overview
1
1
year of professional experience
Work History
Executive Coordinator
TRG Management
Miami, FL
02.2025 - 06.2025
- Served as the primary liaison between executives, leasing teams, and residents at a luxury high-rise property.
- Managed administrative operations, including lease documentation, maintenance requests, and key FOB/parking transponder programming.
- Coordinated with senior leadership (The Related Group) to ensure seamless building operations prior to official opening.
Optimized departmental interactions, increasing onboarding process effectiveness.
Lead Concierge
5Th Avenue Concierge
Miami, FL
07.2024 - 01.2025
- Delivered white-glove service to high-net-worth residents in luxury apartments, ensuring exceptional satisfaction.
- Built key relationships with property stakeholders, leading to a promotion to Executive Coordinator with TRG Management.
- Handled complex client requests, including reservations, valet, and VIP event coordination.
- Trained and mentored new concierge staff, improving team performance.
Skills
- Luxury Customer Service
- Client & VIP Relations
- Property Operations Coordination
- Cross-Department Collaboration
- High-Pressure Problem Solving
Languages
English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Spanish
Limited Working
Timeline
Executive Coordinator
TRG Management
02.2025 - 06.2025
Lead Concierge
5Th Avenue Concierge
07.2024 - 01.2025